Jessup Auto Plaza - Service Center

Great VIP service. From picking up my car, programing the key fob, detailing, wash and then delivering it back to me. From picking up my car, programing the key fob, detailing, wash and then delivering it back to me. More

Daniel Mejia greeted me with a smile. ... Thanked me for choosing Jessup.... He was professional, informative, and friendly... A true asset to the Jessup Family.... Thank You Daniel... Don ... Thanked me for choosing Jessup.... He was professional, informative, and friendly... A true asset to the Jessup Family.... Thank You Daniel... Don Soja... More

David Anderson is terrific! He does whatever is possible to make any issue right now thank you Dave and Jessup. He does whatever is possible to make any issue right now thank you Dave and Jessup. More

Excellent customer service - friendly and very supportive. Quality of service was excellent and completed in a very timely manner. supportive. Quality of service was excellent and completed in a very timely manner. More

Brandie was on top of my problem and advised me at every step! Very pleased with this service. I was happy to have someone listening to my problem step! Very pleased with this service. I was happy to have someone listening to my problem More

Muy bien servicio , me atendieron muy bien , quedó muy bien el vehículo de lo que le hicieron , lo único que duró días para que yegar a la pieza bien el vehículo de lo que le hicieron , lo único que duró días para que yegar a la pieza More

Car was fixed when promised. I like the uber rides to and from the dealership. I like the uber rides to and from the dealership. More

Service dept needs to work on better Customer service. I was advised of service needed and once I was at dealer other services were discussed which I wasn’t prepared for I was advised of service needed and once I was at dealer other services were discussed which I wasn’t prepared for More

Took my Suburban in for basic service but the next day after getting it back I found transmission fluid pooled up underneath the vehicle. Leo my service advisor was very apologetic and immediately sent after getting it back I found transmission fluid pooled up underneath the vehicle. Leo my service advisor was very apologetic and immediately sent for a tow truck to bring it back to the dealership. He then arranged for a rental car. Soon after that, it was determined the technician overfilled the transmission fluid. They fixed it and I was on my way. Sometimes in business problems are gonna happen, but it’s what you do about the problem that counts. More

They always take such great care of my car! ! Sergio was my advisor and he coordinated with Eddie in Parts to get what my car needed. Gerry the technician fixed my car and it runs perfectly! Chr ! Sergio was my advisor and he coordinated with Eddie in Parts to get what my car needed. Gerry the technician fixed my car and it runs perfectly! Chris, Ron, and Melissa run an awesome department from the advisors to the technicians. Everyone should bring their cars and trucks to Jessup Auto Plaza’s Service Department. They’ll take care of your car with a smile!! Thank you!! More