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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
968 Reviews

968 Reviews of Jessup Auto Plaza - Service Center

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June 15, 2024

Completion of service was promised to be completed in three hours and was completed when promised More

by KMIZACK61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall service member
June 15, 2024

I don’t have anything great or bad to say about this place. I just take in my vehicle for service and it’s ready as expected no sooner than expected. Wait time is as expected. More

by PPATTY2450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
June 15, 2024

There was very good experience, good service , good service and only I wish the time for waiting out less, thanks. More

by guamuchil75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Syed
June 15, 2024

I made an appointment for an oil change and was on time for it. My appointment included that I would wait in person. No one was there waiting when I arrived. I ended up waiting over 2 hours in the waiti More

by DCORBIN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessup Admin
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Cory was very helpful. I will always choose Jessup for all my automotive needs. I always tell my friends and family to use Jessup too!! More

by erinpaige1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessup Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I would highly recommend Jessup for both buying and servicing your car. Everyone is very knowledgeable and friendly and they give great customer service. I recommend my service advisor Sean very highly More

by Ckushner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Mellisa Millesa was great she was was very good the job was more expensive but that was not her fault More

by DONNEIDHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa was
June 14, 2024

MELISSA IS THE BEST, KEEPS YOU UPDATED WHILE YOU WAIT- EXPLAINS EVERYTHING. I DIDN'T LIKE THAT YOU DON'T ACCEPT CHECKS AS MY BANK MADE A MISTAKE ON MY DEBIT CARD, FORCING ME TO USE MY CREDIT CARD AND CHA More

by tantegb
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MELISSA
June 13, 2024

Oil and filter change service. Straight forward process with no pressure toward additional services or repairs. Took about two hours as was quoted. Very satisfied with the experien More

by jeffinps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart (Service Dept)
June 12, 2024

Great service. My service advisor Melly was always available to give me updates and answer my questions. More

by EVEE.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
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