Jessup Auto Plaza - Service Center
Cathedral City, CA
968 Reviews of Jessup Auto Plaza - Service Center
I don’t have anything great or bad to say about this place. I just take in my vehicle for service and it’s ready as expected no sooner than expected. Wait time is as expected. place. I just take in my vehicle for service and it’s ready as expected no sooner than expected. Wait time is as expected. More
I made an appointment for an oil change and was on time for it. My appointment included that I would wait in person. No one was there waiting when I arrived. I ended up waiting over 2 hours in the waiti for it. My appointment included that I would wait in person. No one was there waiting when I arrived. I ended up waiting over 2 hours in the waiting room and once the oil change was completed I complained about the wait time, after which I was offered a car wash, which is supposed to be done anyway. I also was supposed to have my tire pressure checked and tires rotated. None of this took place. Very disappointed. More
Cory was very helpful. I will always choose Jessup for all my automotive needs. I always tell my friends and family to use Jessup too!! I will always choose Jessup for all my automotive needs. I always tell my friends and family to use Jessup too!! More
I would highly recommend Jessup for both buying and servicing your car. Everyone is very knowledgeable and friendly and they give great customer service. I recommend my service advisor Sean very highly servicing your car. Everyone is very knowledgeable and friendly and they give great customer service. I recommend my service advisor Sean very highly as well More
MELISSA IS THE BEST, KEEPS YOU UPDATED WHILE YOU WAIT- EXPLAINS EVERYTHING. I DIDN'T LIKE THAT YOU DON'T ACCEPT CHECKS AS MY BANK MADE A MISTAKE ON MY DEBIT CARD, FORCING ME TO USE MY CREDIT CARD AND CHA EXPLAINS EVERYTHING. I DIDN'T LIKE THAT YOU DON'T ACCEPT CHECKS AS MY BANK MADE A MISTAKE ON MY DEBIT CARD, FORCING ME TO USE MY CREDIT CARD AND CHARGING ME 3% More
Oil and filter change service. Straight forward process with no pressure toward additional services or repairs. Took about two hours as was quoted. Very satisfied with the experien Straight forward process with no pressure toward additional services or repairs. Took about two hours as was quoted. Very satisfied with the experience. Also received a car wash. More