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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.5
1,060 Reviews

1,060 Reviews of Jessup Auto Plaza - Service Center

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August 05, 2024

Daniel at services was very helpful and extremely knowledgeable made the experience very nice! Thank you Daniel More

by pattyavalos1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
August 05, 2024

Extremely poor customer care attitude. . I have been using this dealership for over 20 years without any issues. This visit was very cold and unwelcoming.. More

by bioterritories
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some woman I did not catch her name
August 05, 2024

Best service and dealership in Southern California hands down. Jessup family will treat you like family. More

by kyleg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Frizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I came in without an appointment as a tire was losing pressure. Sean discovered a large puncture and replaced the tire immediately. This might not sound like much but I had another tire blow out of me More

by djb6104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Great job at diagnosing the problem. Unable to fix as original parts are no longer available. More

by realtor.johnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mendoza
August 05, 2024

Sean Tisdale and Ron are the BEST EVER! !! Love them. They take such great care of me always can’t recommend them enough Lisa Coleman More

by lisalimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio
August 05, 2024

Very good service on time polite answered all my questions gave me a great rental More

by G8627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanah Bentancourt
August 05, 2024

Since I started dealing with Sergio, taking my car in for service has been more pleasant. Thx Sergio! More

by GLORIA.REAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
August 05, 2024

Jessup Auto Plaza service gets a 5 star rating, because of the service staff, namely Sean Tisdale in this case. Your best reviews come from because of the efforts of your staff. More

by patienken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Have been with Jessup for years--that is how great this dealership is!! Sean my service representative is professional, friendly and spot on with updates and follow up He makes it so easy!! Thank you S More

by michaeleenp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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