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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.5
963 Reviews

963 Reviews of Jessup Auto Plaza - Service Center

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February 21, 2020

Jorge is great! Super helpful and informative answering all my questions. I felt very intimidated coming in since I don’t know a lot about cars and he was great More

by MM
Recommend Dealer
Yes
Employees Worked With
Jorge Miramontes
Mar 25, 2020 -

Jessup Auto Plaza responded

This is great to hear! We're glad that Jorge could help make you comfortable, and we hope you will come back the next time you are in need of service.

February 21, 2020

Jorge is always super professional towards anyone he talks to. He makes sure to take his time with each person to ensure that no one feels jipped. Jorge always makes sure to take care of whatever issue More

by kboyer
Recommend Dealer
Yes
Employees Worked With
Jorge Miramontes
Mar 25, 2020 -

Jessup Auto Plaza responded

Thank you for your wonderful feedback and kind words towards our service team, Jorge in particular. We hope to see you again the next time you need assistance!

February 20, 2020

Jorge goes over the top in explaining work that will performed prior to you authorizing it he explained the benefits they provide long term and importance of properly maintaining your vehicle!!! More

by Desert Guy
Recommend Dealer
Yes
Employees Worked With
Jorge Miramontes
Mar 25, 2020 -

Jessup Auto Plaza responded

We are very happy to hear that Jorge went above and beyond assisting you. Thank you for taking the time to share your review with us, we will see you next time!

February 07, 2020

Great place to go for service. Chris King is very knowledgeable and always trying to please his customers. Phil is easy going and very helpful. More

by Angelo
Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Candido
Mar 25, 2020 -

Jessup Auto Plaza responded

Thank you, Angelo! We're happy to hear that your recent service visit was a five-star experience. We will see you next time!

February 07, 2020

Had a good service experience. Vehicle was finished when promised . Would recommend this dealership to others . Will be back for more vehicle service in the future . More

by Kingr95
Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Jessup Auto Plaza responded

Thank you for your great five-star review! We look forward to serving you again in the future.

January 30, 2020

All I have to said the service was great .the young man Jorge keep me up dated on my truck repair. I was from out of state and had to put a new engine. Thank you. 5 ⭐ More

by Jmblacksr
Recommend Dealer
Yes
Employees Worked With
Jorge Miramonte
Feb 02, 2020 -

Jessup Auto Plaza responded

Thank you for trusting us and sharing your review! We are happy we could get you back on the road without too much trouble. Thanks again for choosing Jessup, we hope to see you next time!

July 27, 2019

Same great customer service a year later! After becoming part of the Jessup family a year ago the level of customer service has been top notch. I get notified when my car needs a oil change et More

by Burns7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Machuca
Aug 13, 2019 -

Jessup Auto Plaza responded

Thank you so much for taking the time to share this wonderful review. We are so pleased to hear that our customer service has continued to live up to expectation after a year of being with us. Thank you again for your support and business. We are happy to have you as part of the Jessup family.

June 28, 2019

Great service I recently totaled my commuter and was searching for an affordable & reliable car. I first went to Kia, where I was turned down for not having a co-si More

by JadeAnissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Arizmendi
Jul 17, 2019 -

Jessup Auto Plaza responded

Thank you so much for sharing this awesome review with us, Jade. We're so glad to hear you were able to ahold of your new after your accident and we are even happier that we were able to provide it for you! Your recommendation and five-stars are greatly valued, and we welcome you and any of your friends or family back anytime we can be of assistance again.

June 05, 2019

Leo consistently goes above and beyond every time! We have had the pleasure of being loyal Jessup Auto Plaza clients for over 5 years. From the first telephone contact with their receptionist, Raquel, More

by Sweet Lady K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge is also a Service Writer who puts his customer first!, Raquel Garza, Walter Cañas, Leo Machuca
Jul 17, 2019 -

Jessup Auto Plaza responded

Thank you so much for taking the time to share this with us. We are truly appreciate for your continued recommendations and support for the past 5+ years. We know you are a loyal customer and we look forward to serving you the next time you need us!

March 12, 2019

Ripped off Drove all the way from Indio after I was assured I could save money on my body repair ended up paying 100.00 more. Should have stayed in Indio if you More

by Sucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Rogers
Apr 03, 2019 -

Jessup Auto Plaza responded

I am very sorry to hear about the inconveniences that you faced. I would be happy to speak with you to ensure that you are a happy Jessup customer. Please contact me at your convenience at 760.328.9999. Dan Jessup

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