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Jim Bass Ford Inc.

San Angelo, TX

4.7
229 Reviews

4032 W Houston Harte Expy

San Angelo, TX

76901

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229 Reviews of Jim Bass Ford Inc.

May 30, 2023

Service was great. Fast and thorough. Wait time was short. Advisor was excellent. I will be back. More

by Ed2ed2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Kelsey was great help.
May 29, 2023

Great Service! !!! Tony got me in, Real fast and got me out real Fast, Service Tech performed a Great Job!!! Very Happy!!!!! Thank You More

by Hrogerlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
May 24, 2023

I had a very good experience, with one hiccup. It was taken care of and I left completely satisfied. Corey, Jon and Aaron were all great to work with, and except for a bump in the road, this would More

by Alvin.new
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey and Jon in sales, and Aaron in sales management. All deserve a 5., Amadeo Morales
May 22, 2023

Knowledgeable salespeople and outstanding service after the sale. I always feel like I’m genuinely appreciated at Jim Bass. More

by mbaugh5184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jareth Bogs
May 19, 2023

Worst customer service I have ever had in a dealership absolutely horrible I will never grace them ever again More

by Lelandkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
May 12, 2023

I could not be more pleased with the staff at Jim Bass Ford .All we spoke with were courteous & professional.Good job, all!!!! More

by derfnosliw791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Parker
April 24, 2023

Really good service and very quick. Any time there is a problem they take care of it. More

by tikoy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Kelsey
April 20, 2023

Thank you so much for everything. You all were truly amazing and restored my faith in car sales men and finance managers. Never had I met anyone like Jareth and Mr.Sanchez who actuall More

by lorenamesa2306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jareth Bogs
April 06, 2023

Constant issues, most troublesome purchase I've been through. There were several issues, paperwork had the wrong name on it, even when they had a copy of my driver license, took finance a month/3 visits More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Gamez 5 stars, Aaron Terry
Apr 08, 2023 -

Jim Bass Ford Inc. responded

Tom, we appreciate your business, and are sorry that you did not receive a 5 star experience. However, we were able to correct the mistakes you stated, and are glad to hear that all issues have been taken care of. For any further assistance don’t hesitate to reach out to us at any time. Sales manager, Aaron Terry ext 399.

April 04, 2023

Everyone was very nice and explained everything in a way we understood. Everything went smooth and pretty quick More

by Mgandar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 08, 2023 -

Jim Bass Ford Inc. responded

We are happy we could make your experience a positive one! We hope to be of service to you again. Take care!

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