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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
8,161 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 8,161 reviews

July 28, 2022

I had a 1pm apt for an oil change & emission test. ..3.5 hrs later, my Tahoe was done, after I saw customer after customer, who arrived after me, come and go. I had them change the cabin filters & now More

by hockeymoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concerns. If you wish to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

Jul 29, 2022 -

hockeymoma responded

I appreciate you getting back with me. I researched the noise now coming from my ac blower after the filter was changed and it appears that debris fell into the blower when the filter was changed. I'll need to have this removed, but do not want to pay for another service charge. Please advise. Thank you, Karla Rebello

July 28, 2022

This is are go to Place for Buying a Car or Truck, Thank You Jim butler !! More

by office9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Bauer
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Jul 28, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 28, 2022

Very clean and the staff was knowledgeable for my needs; I will come back again. More

by WOF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
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Jul 28, 2022 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

Jul 28, 2022 -

WOF responded

I thank you for the good deals and good service, that is why I travel from South St. Louis City to the Bluffs.

July 28, 2022

This is honestly one of the best oil change experiences I have had. Thank you More

by kylie.farris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2022 -

Jim Butler Chevrolet responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 28, 2022

Had a great experience this visit and hope to have alot more visits in the near future! Were very apt to my needs! I nevermind coming in! More

by PHINSFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2022 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We look forward to your next visit! Take care!

July 27, 2022

Oil change performed quickly and promptly. I will not contribute any more information as it is silly to require a 15 word minimum More

by KNRWRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
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Jul 28, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

July 27, 2022

From the moment we walked in the door to when we were leaving with our new vehicle, our time at Jim Butler was excellent. Caleb was extremely knowledgeable and helpful every step of the way. Scott helped More

by jaime.dollar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schmidt, Scott Johnson
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Jul 27, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 26, 2022

Always a great experience with service Dept. Honest and knowledgeable service adviser to help you with your vehicle maintenance. More

by kilbanej1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2022 -

Jim Butler Chevrolet responded

Hi, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

July 26, 2022

I love this dealership they were very tentative to my needs and they made sure that I walked off with a car. I appreciate them. More

by SHAJUANBUTTERFLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williamson
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Jul 27, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle. Thank you for taking the time to leave your feedback. Unfortunately, we have to ask that you leave this review on a different platform as this platform is specifically for our Fenton location. We are sister stores under the same parent company, not one and the same. We suggest Facebook or Google. We apologize for any inconvenience.

July 25, 2022

I have taken my care in to jim butler 2 times now to get it back and the same code that was there when they scanned it the 2nd time has not happen again. I would think they would test drive the cars and ma More

by bonnietaylor0818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. During my investigation into your concerns I learned that your visits are from two separate issues. During your first visit we found that we needed to replaced many of your engine components. We did do a test drive of 25 miles to confirm the repair. At that time everything seemed to be working as normal. At the time of your pickup, when you started your vehicle you heard a knocking noise and your pressure was low. We feel that this issue happened because when we replaced the components of your engine we had to drain your engine of all oil. While attempting to refill your engine with oil, this has strained your oil pump due to the age of the pump itself. We apologize that this issue wasn't evaluated during your first visit and I will be sure to speak with the service manager about this. If you wish to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

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