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Jim Butler Chevrolet
Fenton, MO
7,626 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,626 reviews
Verified Customer
March 14, 2022
Quick and easy. Price quoted was good. They had a vehicle in stock that suited our need. Sales was responsive and easy to work with. Paperwork was ready for us w Price quoted was good. They had a vehicle in stock that suited our need. Sales was responsive and easy to work with. Paperwork was ready for us when we arrived. All we had to do was sign and take delivery. More
by mbauer1
Employees Worked With
Tara Lavin, Justin Willis
March 14, 2022
Very slow, 3 and half hours for oil change and transmission filter. CSR didn't understand what my car needed, first GM scheduled service. Didn't keep me informed on progress either. I had to find transmission filter. CSR didn't understand what my car needed, first GM scheduled service. Didn't keep me informed on progress either. I had to find her after two hours to ask. Made me lose confidence that they knew what they were doing even though this is where I bought car one year ago. More
by ngtoepke
Employees Worked With
March 13, 2022
My second truck from Butler Chevrolet I’ll be back when it comes time again.My salesmen Fuzz was great. it comes time again.My salesmen Fuzz was great. More
by flb63
March 12, 2022
Straightforward transaction. They did not mark up price above retail. Facilitated my receipt of available factory rebates. “Processing fee” was tolerable. They did not mark up price above retail. Facilitated my receipt of available factory rebates. “Processing fee” was tolerable. More
by jacob13abraham
Employees Worked With
March 12, 2022
Over all good service but they had my truck a week. The only bad part was they didn’t have a rental until the next day. The only bad part was they didn’t have a rental until the next day. More
by kellyhaverstick
March 12, 2022
Service department took extra long to get a basic diagnosis of the problem with my Colorado. Could have given me a preliminary review to prep for the full story. diagnosis of the problem with my Colorado. Could have given me a preliminary review to prep for the full story. More
by timgmadd
Employees Worked With
March 12, 2022
We were very happy with our salesman. He was very helpful and knowledgeable and friendly. He was very helpful and knowledgeable and friendly. More
by guelk5
Employees Worked With
