Jim Butler Chevrolet

They treat you with respect and very polite and professional. Took time to explain what they were going to do. Waiting time was short and checkout very swift. professional. Took time to explain what they were going to do. Waiting time was short and checkout very swift. More

They took time to make sure everything was done correctly. Kept me in the loop of what was going on. Reviewed any work that was due. correctly. Kept me in the loop of what was going on. Reviewed any work that was due. More

The Service department did a great job putting the side steps on our new pickup. steps on our new pickup. More

The service department do a great job getting me in for the service that I need for my vehicle. I love the video that they provide of the service that they did on our vehicle. the service that I need for my vehicle. I love the video that they provide of the service that they did on our vehicle. More

I recently had a check engine light fixed. They did a great job helping me! Jim Butler gave me a rental car while I waited for my truck to be fixed. The whole experience costed nothing as I ha They did a great job helping me! Jim Butler gave me a rental car while I waited for my truck to be fixed. The whole experience costed nothing as I had a lifetime warranty More

Professional and knowledgeable jim butler salesman Robert Mason Jr was excellent selling me a vehicle Mason Jr was excellent selling me a vehicle More

Completed the first oil change and tire rotation on 22 Silverado Duramax in a timely manner. Staff were pleasant and kind. Silverado Duramax in a timely manner. Staff were pleasant and kind. More

My vehicle was scheduled in for repairs 2 weeks prior to dropping it off. 3 warranty repairs/adjustments were needed. It took the technician 2 hours to complete the repairs, but the dealership kept my ve dropping it off. 3 warranty repairs/adjustments were needed. It took the technician 2 hours to complete the repairs, but the dealership kept my vehicle for 3 weeks. More

Chris Saettele worked with me on my fifth purchase or lease of a Chevrolet Equinox LT in the last three years. Chris and I even handled all the details of the purchase and trade-in over the phone, three lease of a Chevrolet Equinox LT in the last three years. Chris and I even handled all the details of the purchase and trade-in over the phone, three weeks before vehicle arrived from factory. Every detail we agreed to, down to the last penny, was finalized without change, upon delivery of the vehicle to the dealership. This is based on a trust of my salesperson, Chris, and the Jim Butler dealership. I highly recommend both. More

Sales staff was great,Price was good. But service dept.NOT SO! $78,000.Thaoe Premier had vibration.They balanced tires.Still vibration they then road balanced and still vibration.They ag But service dept.NOT SO! $78,000.Thaoe Premier had vibration.They balanced tires.Still vibration they then road balanced and still vibration.They agree with the vibration and determined to be bad tires with only 6,000 miles on car.They replaced tires and still have same vibration. They then wanted me to pay to do a road balance at $100.00 I said no way so they did again still not correcting the vibration. The service Mgr. agreed to do multiple test and even swap tires and wheels to see if corrects the vibration.They kept the Tahoe for "seven"days,on the 7th day I called for progress they had not even started on it,that the service Mgr. was taking it on test drive as we speak.Two hours later they called me and said they detect no vibration and that I can come pick my car up Very Upset!!!! More