Back

Jim Butler Chevrolet

Fenton, MO

4.3
7,642 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,642 reviews

February 09, 2022

Staff were very friendly and helpful. The one thing I was not happy with is that me and my husband got a co signer for our auto loan and they actually removed me from it all together and made my co signer t More

by steelmans0710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Brinley, Mike Steele
Feb 11, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. We also apologize that the communication ball was dropped. Please allow me to better explain what happened: Needing a co-signer can be tricky business. When a co-signer is needed you all own the vehicle equally and credit is effected equally so it doesn't really matter who is first. But since the co-signer has better credit she was listed first on the loan securing you a better rate for your payments. Essentially we had to choose the better of the three options. I hope that this information was helpful. If you would like to further discuss please reach out to me directly at toden@jimbutlerchevrolet.com.

Feb 12, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2022

I was in & out in about 30-45 minutes. The waiting room was nice and clean with complimentary coffee. More

by scotw67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Huber
Feb 11, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 12, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 09, 2022

The service dept was great ! The snow storm put things behind but they were able to get all done very timely. Friendly and reliable!. Thank you!!!! More

by cbrewer777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 11, 2022 -

Jim Butler Chevrolet responded

Hi, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Feb 12, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2022

Very pleased with the experience and the sales department was very helpful in the whole process More

by kebarnot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Robert Mason
Feb 11, 2022 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Feb 12, 2022 -

Jim Butler Chevrolet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 08, 2022

Just a pleasant experience all around. Sales and financing. Buying a car doesn’t have to be a hassle, and Jim Butler makes sure it’s not More

by jremiger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
Feb 08, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 08, 2022

Service writer was friendly and accommodating. Quality work performed and quicker than expected turnaround. Car was started and warm for me when I picked up the vehicle on a frigid day. This is the 3rd More

by bschlueter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Feb 08, 2022 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Until the next time we meet, take care!

Feb 08, 2022 -

bschlueter responded

Service writer was friendly and accommodating. Quality work performed and quicker than expected turnaround. Car was started and warm for me when I picked up the vehicle on a frigid day. This is the 3rd time I've used Jim Butler Chevrolet for service and will continue doing so.

February 07, 2022

I always trust Jim Butler Chevrolet with my 2015 GMC Terrain. They have always been easy to set appointments. The service staff is always courteous and the results have always been satisfying. They l More

by amtwc55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 07, 2022 -

Jim Butler Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!

February 07, 2022

When I brought my car in for an oil change, tire rotation and an alignment at 10:00, I was told 2 to 2 1/2 hrs for the wait and it took 5 hours and I had to go out to the service dept. to check on the time b More

by blondee55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill was the man who helped. I did not find him very friendly or warm.
Feb 07, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concern. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

February 07, 2022

We were just looking for someone to work with us to keep our payments down and it seemed They couldn't really help us More

by jdonnelly1141
Recommend Dealer
No
Employees Worked With
Don't remember their name
Feb 07, 2022 -

Jim Butler Chevrolet responded

We apologize that your visit didn't live up to your expectations. Please keep us in mind in the future. We are always willing to help.

February 06, 2022

Robert was amazing to work with. I dropped in unexpectedly and he was able to set me up with just what I was looking for. Everyone at Jim Butler made the car buying experience easy. More

by CYMA3288
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mason
Feb 07, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

...
338
...