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Jim Butler Chevrolet

Fenton, MO

4.3
7,646 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,646 reviews

February 02, 2022

The lady that checked me in was wonderful. I use a cane and am elderly and she was so kind and helpful. The service was great. More

by simspat992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! Thank you so much again for your feedback! We hope you have a great day!

February 02, 2022

I have purchased 3 trucks from them and have worked with Casey on all of them. He is very professional and the deals have been worth my time to go to Jim Butler. I would recommend JB to my friends and wil More

by dmpulley0713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murphy...the best!!!!!, Casey Bauer...also the best!!
Feb 04, 2022 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2022

Great service, friendly staff. Just wish there were soda machines and snack machines. It would also be helpful to have a child play area. More

by AV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Feb 04, 2022 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

February 02, 2022

Very good work, always thorough when they inspect my car and always giving details about what they’ve done after each visit. More

by tom6868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Feb 04, 2022 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

February 01, 2022

Even with an appointment for service, it took over 7 days before my car was even looked at. Then the repair estimate was almost $3,000. I then simply left the dealership and bought a new car. Did not even More

by DLARUSSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
Feb 01, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concerns. If you wish to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

January 31, 2022

I went in being told I was guaranteed financing, got there and only 1 vehicle was supposedly available for me to be able to finance. They brought it out since I wanted a suv! It had paint chips and was More

by tiffanyearley1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley, Mike Steele
Jan 31, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. Our entire team works hard to work with your budget and get you the best deal. As a part of the fresh start program you are able to revisit your credit in 6 months and possible trade up to the vehicle of your choice. I will, however, express your concerns to the sales directors. We hope that you keep us in mind for future visits.

January 31, 2022

Great service. Riding to where you want to go while waiting on your car was wonderful. More

by afrcuisine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Jan 31, 2022 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Have a great day!

January 31, 2022

Everyone in the Service Area was, HELLA COOL & that type of energy is Infectious. Love You Gravois Bluffs Jim Butler Chevrolet and ESPECIALLY the Services Department- More

by ronaldturner252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April
Jan 31, 2022 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

January 31, 2022

Fast quick and easy. Staff was wonderful to work with they made sure you knew everything you needed and helped get where I needed to be More

by mlove01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Steele
Jan 31, 2022 -

Jim Butler Chevrolet responded

Hi, thanks for your praise and kind comments about our team. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

January 31, 2022

Making the appointment was fast and easy. They got me in and out. Super fast. More

by thurmondahnal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Jan 31, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

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