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Jim Butler Chevrolet
Fenton, MO
7,765 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,765 reviews
December 20, 2021
Excellent service for my salesman to the finance lady, couldn’t have been better experience. couldn’t have been better experience. More
by durham_gregory
Verified Customer
December 19, 2021
Very friendly very knowledgeable about doing deals. A little pricey for the make of our car little pricey for the make of our car More
by dannygleb
Employees Worked With
December 18, 2021
Always receive top notch service at Jim Butler! I am always well taken care of . My vehicle is in good hands! always well taken care of . My vehicle is in good hands! More
by MARSHAWATKINS
Employees Worked With
December 18, 2021
Pitiful!! Failed to rotate tires 2 oil changes in a row!! I’m done!!!! Maybe with Chevrolet completely!!!! I’m done!!!! Maybe with Chevrolet completely!!!! More
by HIJACKSMAIL
Employees Worked With
December 18, 2021
Mechanic work was very good. Customer service was ok. I had to call multiple times and make multiple trips to get credit for coupons and billed correctly. had to call multiple times and make multiple trips to get credit for coupons and billed correctly. More
by tomblair1970
Employees Worked With
Rebecca Huber
December 18, 2021
We get all of our cars from this dealership and always have excellent customer service? However beware that the service department takes 2 hours even with appointment. have excellent customer service? However beware that the service department takes 2 hours even with appointment. More
by rapwg7
Employees Worked With
Robert Mason
December 18, 2021
They were very nice. But the first time I took my car in for an air-conditioner problem that is covered by our warranty. They did not fix it. I had to take another time. Now it is cold. We won't use our air for an air-conditioner problem that is covered by our warranty. They did not fix it. I had to take another time. Now it is cold. We won't use our air conditioner for several months. By the time we use the ac again, our car won't be covered by the warranty. I hope it will work in the spring. Also we had to leave our car at the dealership for 2 weeks before the service department had an opportunity to look at our car the first time we took the car in. More
by erottler
Employees Worked With
Mike Johnson
December 17, 2021
The best dealer ship around!! They work so hard to help you get what you want! you get what you want! More
by pitbullmommy61
December 17, 2021
Bought a new 2022 trail boss get accessories they put them on and lock keys in truck. then try and break into it scratched the paint on door column they did fix it after long wait and trying to get a hol them on and lock keys in truck. then try and break into it scratched the paint on door column they did fix it after long wait and trying to get a hold of the right people. i made my first payment i gad it two weeks they had it 3 .weeks More
by RICKEYJAMS
