Jim Butler Chevrolet

The entire process was awesome and straight forward. Jay Gaulden and Tara Lavin were very knowledgeable, throughout the entire process. They had exactly what I wanted and the financing was straight forward, Gaulden and Tara Lavin were very knowledgeable, throughout the entire process. They had exactly what I wanted and the financing was straight forward, with no issues. The customer experience was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

If it wasn't for the long waiting time and having to talk to more than one person about financing and not being ask about who is the financial group is and at what rate it was i still think we could of got to more than one person about financing and not being ask about who is the financial group is and at what rate it was i still think we could of got the mouthly payment lower. More

I brought my truck in for a oil change. When dropping it off they told me it had a software recall and they could do it in the morning the next day if I left it overnight. I said that would work I just need off they told me it had a software recall and they could do it in the morning the next day if I left it overnight. I said that would work I just need to pick it up by 2pm the next day. The next day by 2pm I never heard from them so I called they told me they were just getting started and it would be a couple more hrs. Not sure how a oil change turned a couple day ordeal. After I took the truck home I drove it 500 miles away for vacation and after sleeping the night I got there the next morning there was a puddle of oil under my truck. I got under there to find they had barely even tighten the oil filter and the oil was leaking from the filter. when I got home I noticed in my garage that it had also leaked the night before I left for vacation. I went and bought a couple more quarts of oil and filled it up since they could not even perform a routine oil change. Dealer seem unorganized and does a less than satisfactory job. More

Waited two hours for an oil change and tire rotation, and didn’t rotate my driver side tires because lug nuts were “too tight” and then wanted $30 just to plug my tire while sapaugh did it for free didn’t rotate my driver side tires because lug nuts were “too tight” and then wanted $30 just to plug my tire while sapaugh did it for free More

Jeff Hutchison was excellent and answered all my questions even on his day off. Tara Lavin was also very knowledgeable and extremely helpful. Explained everything thoroughly. Would definitely recomm questions even on his day off. Tara Lavin was also very knowledgeable and extremely helpful. Explained everything thoroughly. Would definitely recommend these two individuals. More

Brought 2012 Impala "in" for various "sounds" in the front end. Diagnosis and recommendations targeted the causes. Repairs were performed. Car now rides "like new." JB does all of our Chevrolet (3) front end. Diagnosis and recommendations targeted the causes. Repairs were performed. Car now rides "like new." JB does all of our Chevrolet (3) auto/truck services. More

I just stop in for a quick oil change I was in and out I would recommend this dealership to my Chevy friends in saint Ann would recommend this dealership to my Chevy friends in saint Ann More

Takes too long to get in if anything other than oil change. Quoted 2weeks just for diagnosis and have no rentals for customers to use!! change. Quoted 2weeks just for diagnosis and have no rentals for customers to use!! More

Everyone was so nice and professional. My vehicle was done within the expected time. They called to give me an update and everything. Totally love this place. done within the expected time. They called to give me an update and everything. Totally love this place. More

I drove an hour and 45 minutes to the dealership it was clean everyone was super friendly Mike Steel went above and beyond to help me out clean everyone was super friendly Mike Steel went above and beyond to help me out More