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Jim Butler Chevrolet
Fenton, MO
7,705 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,705 reviews
November 04, 2020
I called service advisor David back after i got off work (12:40) & i gave him the ok to do work. He gave me two options one was to get my car working ($400) and the other one was some ridiculous fixing thin (12:40) & i gave him the ok to do work. He gave me two options one was to get my car working ($400) and the other one was some ridiculous fixing things that didn’t need fixing for ($800) i told my dad & he didn’t like it so he called up there and said i gave the ok 2/3 hours ago when only an our had passed, and he threw another random number out of his xxx ($500) and never mentioned the other pricing... i don’t care for liars, i understand he’s trying to do his job but admit you’re trying to screw me over lol definitely not ever going to recommend anyone coming here More
by ashlynnclifford17
Verified Customer
November 03, 2020
Very helpful and they are there to help you get the car you want and get you in something affordable and reliable I will definitely return for my next vehicle purchase. you want and get you in something affordable and reliable I will definitely return for my next vehicle purchase. More
by andrewpulliam3
November 03, 2020
Disappointed that we had to come twice to finally get the issue addressed. Brought it in at the appointment time and they worked to finish the repair prior to close so that we could take it home issue addressed. Brought it in at the appointment time and they worked to finish the repair prior to close so that we could take it home More
by catscnr
November 03, 2020
I think this is the best dealership around. You are treated like family from the moment you walk in the door. They listened to what I wanted and got that vehicle for me. They did not try sell me more t treated like family from the moment you walk in the door. They listened to what I wanted and got that vehicle for me. They did not try sell me more than what I was looking for. More
by mtschmittgens
Employees Worked With
Brett Estes, Alex Cox
November 03, 2020
Ed did a great job and I felt like he listen to me and also he had exactly what I was looking for sitting up front ready for me to look at he was not pushy like most salesman and it was one of the better also he had exactly what I was looking for sitting up front ready for me to look at he was not pushy like most salesman and it was one of the better experiences I had buying a car More
by RAJOYNER57
Employees Worked With
Ed Kirk
November 02, 2020
They give good service got me right in for service it took about a hour which wasn't to bad they keep you in form about your car. took about a hour which wasn't to bad they keep you in form about your car. More
by haney-harold
Employees Worked With
November 02, 2020
Great Service and a very cooperative staff. I will always bring my car to Jim Butler for service. The waiting area is clean and when i needed a ride they were there for me. bring my car to Jim Butler for service. The waiting area is clean and when i needed a ride they were there for me. More
by johnfedgov
October 30, 2020
Kim was awesome to work with. She was very pleasant and very knowledge. She answered all my questions and kept me informed through the whole process. very knowledge. She answered all my questions and kept me informed through the whole process. More
by husk3598
Employees Worked With
October 30, 2020
Would have given five stars but you had my truck for 5 days before you did any work on it. I dropped it off on a Wednesday and it was not even worked on till Monday. I had plans to do some work over the days before you did any work on it. I dropped it off on a Wednesday and it was not even worked on till Monday. I had plans to do some work over the weekend requiring my truck and was unable to do so. I could have brought it up when you all were ready to work on it in stead of wasting my weekend. More
by Alvinwg
October 30, 2020
Happy with the way I was treated, purchased corvette, did not get up charged over sticker price. All the buttons were explained to me & i was able to drive it right off the lot. not get up charged over sticker price. All the buttons were explained to me & i was able to drive it right off the lot. More
by SCOTMETZGER385
Employees Worked With
Scott Johnson
