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Jim Butler Chevrolet

Fenton, MO

4.3
7,626 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,627 reviews

August 21, 2020

Very helpful, fast service friendly and my service advisor David Konieczny went above and beyond what I had expected, and it's only 2 minutes from my home. Bonus. More

by rlmeshell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer-first attitude, great communication, and efficient service for your visit. We’re always here to help in any way we can. Thanks for the love!

August 21, 2020

Overall it was a good experience except when I picked my truck up and they couldn't find my keys. They eventually found them in another customer's car. More

by jtbolte75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Kuhn
Aug 25, 2020 -

Jim Butler Chevrolet responded

Thank you for your business and your understanding. We sincerely apologize for the inconvenience of misplacing your keys, but we're glad we sorted it out. We hope your future visits with us are perfect!

August 21, 2020

Truck still makes noise in rear end after 2 visit dealer say to keep driving it's definitely not right think I will try another dealer More

by mattsn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chance Kuhn
Aug 25, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback, Matt. We looked in to your history with us and we noticed that we were able to duplicate the problem that you are experiencing in June and make repairs that corrected the noise at that time. However, on your most recent visit, we were unable to hear the noise you described. We did attempt to correct it, however. We recommended continuing to drive the vehicle in the hopes that it will become more prevalent so we can properly diagnose (and hopefully fix) the noise you are describing.

August 20, 2020

Complete satisfaction with all that I encountered. Friendly and curtious made everything seem effortless and simple. Great customer satisfaction. Definitely will recommend friends and family. More

by MYEMAILS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Koieczny, Valerie Maynard
Aug 25, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

August 20, 2020

Very Supportive during all phases of transaction. From the time that I arrived through the explanation of features and set up on my new Tahoe it was a painless efficient process. Happy in all areas. More

by Dave Hagenbrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Rahme
Aug 25, 2020 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

August 20, 2020

Everyone is so nice. I will never go anywhere else. They really helped me and my wife . Thank y'all so much. And it did not take that long More

by josh.hayes4545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Jen Vawter
Aug 25, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

August 20, 2020

We switched from driving Dodge's to my husband getting the new Chevy 2500HD and I got the new Traverse AWD. We love Tony P in the sales department. He has sold us 3 cars now. As long as Jim Butler keeps t More

by KELLYANDGLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad Tony took great care of you and got you the car you wanted at the price you needed! We look forward to working with you again!

August 20, 2020

Salesperson very friendly, knowledgeable, went out of his way to get me the information that I wanted . Knew about the products I was interested in and wasn’t to pushy More

by gregheibeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Estes
Aug 25, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

August 20, 2020

Everyone was very nice and helpful.. They were very knowledgeable . I would recommend Jim Butler to my friends. Was just disappointed that I haven't received a coupon lately. More

by krayzdeb1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Aug 25, 2020 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We recommend signing up for our emails and for the MyRewards program (if you haven't already) to earn coupons and discounts every time you work with us! If you would like help with this, please let us know!

August 20, 2020

Great buying experience. Our salesman was very knowledgeable and went above and beyond to make sure our experience was as pleasant and easy as possible. More

by TW85942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zensen
Aug 25, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words and your business! We work very hard to make sure we offer the best deals in the best possible environment and we're glad we were able to hit the mark for your visit with us! Congratulations on your new vehicle and we look forward to working with you again!

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