Jim Butler Chevrolet

This dealership had exactly what we were looking for. The staff were knowledgeable and professional as well as pleasant to work with. We will be sure to recommend this salesman and the dealership. The staff were knowledgeable and professional as well as pleasant to work with. We will be sure to recommend this salesman and the dealership. More

Night drop off was quick and very easy. The trailer installation was completed in the estimated time. The pickup and paying process the next day was very easy. installation was completed in the estimated time. The pickup and paying process the next day was very easy. More

Sometimes waiting to long for your keys when your vehicle is done.also don’t like when I make a appointment on vehicles and still have to wait is done.also don’t like when I make a appointment on vehicles and still have to wait More

I will not return to this dealership for any reason. My experience there was not what I had hoped. This dealership was a 40 minute drive from me and upon arriving at my scheduled appointment time, I was to experience there was not what I had hoped. This dealership was a 40 minute drive from me and upon arriving at my scheduled appointment time, I was told that there would be a roughly 2-3 hour wait time for an oil change and tire rotation. I was also told that it would cost roughly $60. Both of these seemed outrageous to me, however since I had already spent the 40 minutes driving, I didn't want to waste my trip. After I agreed to go ahead with the service, I then found out that I would have to wait for my vehicle outside due to COVID. Yet again, this seemed ridiculous to me. As I've been in three different dealerships since COVID began, and none of them required you to sit outside to wait on your vehicle. I did end up waiting about 2 hours for my vehicle outside and paid for my service. But I will not be returning to Jim Butler Chevrolet. The least that they could have done is inform me about the expected wait time before I had arrived. I did receive a confirmation text before I arrived, so I can't think that sending an estimated wait time would have been that difficult. More

I have a 2007 Pontiac vibe that has a passenger airbag recall. I called for an appointment, scheduled time in and Service advisor ,Mike Johnson talked to parts department to confirm part was in stock, sh recall. I called for an appointment, scheduled time in and Service advisor ,Mike Johnson talked to parts department to confirm part was in stock, shuttle gave me a ride home then got called to say parts department could not put their hands on the part shuttle picked me up at home and returned to dealership. Not a terrible thing but is disappointing. More

Quick and easy. They communicate throughout the day and are very attentive. Dave was friendly and always had a smile. The cashier was kind even though her line was very long. are very attentive. Dave was friendly and always had a smile. The cashier was kind even though her line was very long. More

They seemed like i wasn't that important to them. every phone call I received it seemed like they were forced to talk to me phone call I received it seemed like they were forced to talk to me More

This is the second new car our family has bought from Matt Vallee at Jim Butler. Excellent service and a great selection. Matt made sure everything was perfect before the car left the lot. Matt Vallee at Jim Butler. Excellent service and a great selection. Matt made sure everything was perfect before the car left the lot. More

Great dealership, everyone was very friendly and helpful. I will recommend to family and friends. John Zensen was the sales person that worked with me and he was excellent in providing me information and a g I will recommend to family and friends. John Zensen was the sales person that worked with me and he was excellent in providing me information and a great deal on a new truck. Thanks Dennis Tewell More

William “Fuzz” Steinlage was our salesman and was professional, courteous, and knowledgable and was very helpful in getting us the car we wanted, a 2020 Chevrolet Equinox. professional, courteous, and knowledgable and was very helpful in getting us the car we wanted, a 2020 Chevrolet Equinox. More