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Jim Butler Chevrolet
Fenton, MO
7,627 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,627 reviews
July 25, 2020
Very friendly staff ! Salesman was very good. Very fast service! Why would you make someone write a 25 word review? I said what I needed to say in 10 words service! Why would you make someone write a 25 word review? I said what I needed to say in 10 words More
by greg7137
Verified CustomerEmployees Worked With
Alex Cox, John Zensen
July 24, 2020
We were looking for a new truck. We found a pre owned 2020 GMC Sierra Denali. Mike Collins was great in helping make the sale. Recommend Jim Butler Chevrolet to anyone looking for a new or pre owned v 2020 GMC Sierra Denali. Mike Collins was great in helping make the sale. Recommend Jim Butler Chevrolet to anyone looking for a new or pre owned vehicle. More
by KNRWRAY
July 24, 2020
Absolutely made me feel at home with a fast and easy purchase. Definitely would recommend Jim Butler Chevrolet for anyone looking for a new or used vehicle in their service and parts department are awes purchase. Definitely would recommend Jim Butler Chevrolet for anyone looking for a new or used vehicle in their service and parts department are awesome too! More
by JSCHNIERS
July 23, 2020
The Jim Butler sales and service team are all very friendly to deal with . Thay always make you feel welcome and treat you like family I have bought about 10 vehicles from Butler Chevrolet in the las friendly to deal with . Thay always make you feel welcome and treat you like family I have bought about 10 vehicles from Butler Chevrolet in the last 4 years and if my wife would let me I would buy 10 more! Earl Price More
by ethep54
Employees Worked With
Alex Cox, Joe Anatra
July 22, 2020
Efficient and Professional Needed an electrical gremlin fix on my new C8 Corvette. The service was seamless. The car was returned on time as promised. The problem is fixed. Needed an electrical gremlin fix on my new C8 Corvette. The service was seamless. The car was returned on time as promised. The problem is fixed. More
by Ron Londe
July 22, 2020
Kim handled my service great. She called me every day to update me on the status of my repair. My transmission was not shifting correctly, and the service tech found the purge valve needed replaced. Trans update me on the status of my repair. My transmission was not shifting correctly, and the service tech found the purge valve needed replaced. Trans shifts better now... I'm closer to keeping the truck.... :-)😊 More
by gradiantglo
Employees Worked With
July 21, 2020
Very friendly and knowledgeable. Made me feel very at ease with purchasing a new truck. John Z. and Alex in finance made my decision so easy. ease with purchasing a new truck. John Z. and Alex in finance made my decision so easy. More
by MARSHALLBRASE
Employees Worked With
Alex Cox, John Zensen
July 20, 2020
Great communication, Excellent Service. Thank you. I spoke with Dave Konieczny. He kindly asked me if I would be able to leave my car possibly overnight going into the next day as I had a lot of work I spoke with Dave Konieczny. He kindly asked me if I would be able to leave my car possibly overnight going into the next day as I had a lot of work that needed to be done on my vehicle. I said sure. Three hours later he called me up and said my vehicle is ready to go. I was like huh? ok.. He said he put two mechanics on my car and knocked out everything all at once. I was thinking, man this guy is awesome. You are lucky to have him in your service department. He is very calm and has the ability to explain what exactly is going on with your car. He speaks with respect and breaks the mechanical language in layman's terms. I am only going to talk/do business with him every time I come in. His experience is widely known in St. Louis and I would highly recommend you make him one of your service managers. The bridge to communication in the auto service arena begins with having the ability to answer questions the customer may have.. in a friendly, positive, easy going manner. If you can show that you care about the customer like Dave does, then everything else comes natural. Being accessible, offering solutions, and building relationships is Dave's core ingredients. Thanks Dave for being professional. More
by jvogler73
Employees Worked With
Dave Konieczny
July 20, 2020
I’m a little confused. I took this survey last week and gave good reviews when finished received a thank you addressed to Theresa??? Do we have the correct ownership serial numbers? gave good reviews when finished received a thank you addressed to Theresa??? Do we have the correct ownership serial numbers? More
by featherston_debbie
July 20, 2020
State Inspection/Oil Change Next time I hope the mechanic that works on my car will reinstalled the window valet back in the OBD port that he took it out of instead of leaving it Next time I hope the mechanic that works on my car will reinstalled the window valet back in the OBD port that he took it out of instead of leaving it on the floor for me to reinstall. More
by winebright
Employees Worked With
Mike Johnson
