Jim Butler Chevrolet

Very happy with my experience with the dealership both sales and financial people were great. I would purchase another vehicle from them. Only one small problem with the lot very cramped sales and financial people were great. I would purchase another vehicle from them. Only one small problem with the lot very cramped More

Chevy Bolt Display Problems I had a difficult problem. The display on my 2019 Chevrolet Bolt would intermittently fail to turn on. It would be working when at the dealer, but w I had a difficult problem. The display on my 2019 Chevrolet Bolt would intermittently fail to turn on. It would be working when at the dealer, but would fail at other times. I was able to record video of the issue, and supplied these to Bill Timmons, who worked with both the technicians at Butler, and the engineers at Chevrolet to develop a plan to address the problem. Multiple parts had to be replaced, requiring multiple visits to the dealer. Bill kept me informed about the progress of the repairs, and helped work with my schedule. I appreciated the effort to stay with this through multiple repairs. I can imagine other repair facilities giving up after the first or second attempt. More

Chris made my buying experience extremely easy and stress free! Even though I work there buying a car is still a bit stressful, he made sure to get exactly what I wanted and took the stress away from me. He free! Even though I work there buying a car is still a bit stressful, he made sure to get exactly what I wanted and took the stress away from me. He has helped out several of my friends and family members also and always makes sure they are completely happy with everything More

Good communication David was a great communicator during the time my 2020 Silverado was in the shop. I appreciated that very much. The Loaner I was given was also appr David was a great communicator during the time my 2020 Silverado was in the shop. I appreciated that very much. The Loaner I was given was also appreciated and it was in great condition. Thanks, Barry Rolland More

THEY DID A GOOD JOB it was a good experience and everything was enjoyable. my truck was fixed right. they got me in right away and did a good job. it was a good experience and everything was enjoyable. my truck was fixed right. they got me in right away and did a good job. More

3rd time was not a charm! This is the 3rd time I've had this truck in to repair the Infotainment system. I provided a video the last 2 times of the Infotainment system "blackin This is the 3rd time I've had this truck in to repair the Infotainment system. I provided a video the last 2 times of the Infotainment system "blacking" out during the course of normal operation. Because it would not malfunction while in their service bay, they did nothing. How about checking the wiring? I've seen on numerous sites that this problem has occurred frequently for the last 4 years. Yet no one has a resolution. This is VERY disappointing. Kim (the service writer) was very polite and understanding when I dropped it off. Both her and the staff at the cashier window were amicable. More

The staff at Jim Butler were reasonable and courteous. There wasn't any high pressure manipulative sales tacticts that I have seen at other local dealers. The process was straight forward and relatively q There wasn't any high pressure manipulative sales tacticts that I have seen at other local dealers. The process was straight forward and relatively quick. If you are going to buy a Chevy, I would definitely recommend Jim Butler. More

Everyone is in a good mood and willing to help out with anything you need. I asked salesman Brett about how to connect phone to WiFi and He gave me a good description; and even offered to help me if I coul anything you need. I asked salesman Brett about how to connect phone to WiFi and He gave me a good description; and even offered to help me if I couldn’t figure it out! More

Brett is awesome! This is the second new equinox we have bought from Brett. He is the best. He made everything easy. Answered all our questions and gave us a great d This is the second new equinox we have bought from Brett. He is the best. He made everything easy. Answered all our questions and gave us a great deal. More

First Oil Change As promised the service department performed my first oil change and tire rotation free of charge. All went well and was completed in under 2 hours w As promised the service department performed my first oil change and tire rotation free of charge. All went well and was completed in under 2 hours while I waited in the very comfortable waiting area with plenty of room for social distancing. Thanks to Doug and Mallory and others who were part of this process. More