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Jim Butler Chevrolet

Fenton, MO

4.3
7,701 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,701 reviews

December 09, 2019

Excellent experience. Scott and everyone at Jim Butler made my car buying experience seamless. It was by far the easiest experience buying a new car I've had. Customer se More

by shanemccorkle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Dec 09, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

December 08, 2019

Great customer service Bill with the service department kept me updated and informed of progress with service work that was being done. He also provided a follow up phone c More

by christinehale54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 09, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

December 08, 2019

Excellent and quick service...will do all future business here. ppl were all nice and very helpful through the purchase of a new Silverado 1500 More

by cory.warren.13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

December 07, 2019

Great experience! With Eric the car buying experience was pleasant. We were in and out in a relatively short period of time. Kelly has a great personality and explained More

by ACROW24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
Dec 09, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 06, 2019

Recall service appointment The staff is professional, friendly and this appointment took less time than expected. I would definitely recommend Jim Butler Chevy for a new car pur More

by david.lavalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 06, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

December 06, 2019

New car sales Amazing staff, friendly and worked with me on what I was looking for and looking to spend. Made sure I was content while waiting since it was Black Fr More

by tallgirl_511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Chris got the recognition he deserved. Hope to see you again!

December 06, 2019

New silverado Tremendous buying experience! John is a great salesman and made for a great buying experience.look forward to my next opportunity to work with Jim but More

by holydiver636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen
Dec 06, 2019 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that John was able to ensure that you had such a great experience with us. We hope you enjoy your new Silverado for many years to come!

December 06, 2019

Good service, upfront and honest communication Called me before any work was done to my vehicle. Called periodically to inform me of the status of my vehicle while it was in the shop. I appreciat More

by STL Suburb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gibbons
Dec 06, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

December 06, 2019

Service issue I already submitted my review in another email. Totally disappointed. I will not be back for anything else if at all possible. I just wonder if the More

by battfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tara
Dec 06, 2019 -

Jim Butler Chevrolet responded

We're sorry to hear that you feel this way, Charles. Please read the response to your other review and let us know if you would like to discuss further. It sounds like there was significant miscommunication. We did not have any malicious intent and truly just wanted to take the best possible care of you.

December 05, 2019

relaxing Everyone was very friendly and helpful and informative. I knew what I wanted and they had it. Did not have to wait very long and drove off with the ve More

by paullewis1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kelly, John Zensen
Dec 05, 2019 -

Jim Butler Chevrolet responded

That's great to hear, Paul! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

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