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Jim Butler Chevrolet

Fenton, MO

4.3
7,634 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,634 reviews

January 16, 2019

The way a dealership should be run. The staff was very professional and courteous from the person dealing with the internet to my salesman. My salesman was very knowledgeable and pleasan More

by bkkimbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Reckert
Jan 16, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're honored to have shared the experience with you and we look forward to working with you again! Safe travels & congratulations on your new vehicle!

January 16, 2019

Quick service The work being done was explained to me in detail, and i was also informed that no other service would be needed according to the schedule. The work More

by joeschmid1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Jim Butler Chevrolet responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to seeing you again next time!

January 16, 2019

Friendly Nice service area. Checked me right in and got me settled in the waiting room while I got my oil changed. Offered snacks and coffee. More

by cecilialsprecher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 17, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

January 16, 2019

Oil change Great service I will recommend them all my family. They helped me with any questions or concerns. Well maintained and stocked. Fast service on the ser More

by clawrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks, Alex Cox, Melissa Perez, Mike Brewer
Jan 17, 2019 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our service team took great care of you and your vehicle! We look forward to working with you again next time!

January 16, 2019

Excellent Experience First time purchasing a pre-owned vehicle. Dave W. and Tim R. helped walk me through every step of the processes seamlessly. Stacy T. was a pleasure More

by tomc920
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wucher
Jan 16, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

January 16, 2019

Great Experience First time buying a car at this location. Everyone who helped me purchase a vehicle was friendly, professional, and had a great knowledge of their pro More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson, Chris Brinley
Jan 16, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Scott got the recognition he/she deserved. Hope to see you again in the future!

January 15, 2019

Great service and friendly personnel I’ve been going here for years and have never had any issues. They always have my veichles done when they say they will be done. More

by Schaefers10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug kircher
Jan 15, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind review and repeat business! We sincerely appreciate your business and look forward to continuing to provide you with excellent customer service for many years to come! See you next time & safe travels!

January 15, 2019

Oil change Easy breezy and very friendly staff Efficient and thorough a bit congested initially due to remodel employee very knowledgeable and I will definite More

by jaciewprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Jan 15, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We're so glad you enjoyed working with Kim and we look forward to working with you next time! Hopefully, the construction will be all cleared up by then and you will love the improvements!

January 14, 2019

Purchased a new vehicle Jim Butler salesman "Kurt " and finance department made our experience in buying a vehicle very comfortable. They went above and beyond to make sure t More

by jimamcclellan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kurt
Jan 15, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're so glad that Kurt and our financing team took great care of you during your visit with us! Congratulations on your new vehicle! We look forward to working with you next time. Safe travels!

January 14, 2019

Vehicle delivery The sales process went fairly well I thought. Was disappointed in the clean up of the vehicle. Had to air the tires up when I got home. They were all More

by huffy1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Jan 15, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us. We're sorry to hear that your tires weren't filled up while you were here. Unfortunately, we are not able to see your information to see what exactly you had done on your vehicle. Did you have some service done to the tires? If you did not, filling up tires would not be included unless requested. With regard to the bed liners, we wait on those to come from the manufacturer. They may be backed up, resulting in your additional wait time, as is a frustration to us, as well. We hope everything goes smoothly from here forward and your bed liner comes in soon! If you would like to discuss further, please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

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