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Jim Butler Chevrolet

Fenton, MO

4.3
7,623 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,623 reviews

December 07, 2018

Review of Equinox 2019 Scott Johnson was great to work with. The experience was excellent. Scott showed us several cars and did not pressure us to make a decision. More

by tbecvar
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Scott Johnson
Dec 07, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Scott is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

December 07, 2018

Exceeded expectations I made an appointment with Tyler Sparks and had no down payment and not so good credit. I really didn’t think I would even get a used car, much less a More

by judeyethegreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks, Alex Cox
Dec 07, 2018 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our team took great care of you and got you the car you wanted at the price you needed! We look forward to working with you again next time!

December 06, 2018

Second of my second scheduled service Went in for my second scheduled service on my 2018 Chevrolet Malibu. I dropped it off about 9:15am and it was done by 10:20am. More

by babybear6190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Dec 06, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're thrilled that we were able to take care of you in such an efficient manner! We look forward to seeing you next time! Safe travels.

December 06, 2018

First oil change Was taken care of right away. The first oil change was complimentary. They service person looked at the car. Asked if I had any questions or concerns. More

by Bonds, lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez, Mike Johnson
Dec 06, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're so glad everything went great for your service experiences with us! We're always here to help. See you next time!

December 06, 2018

Did good work but took 3 hours Took way too long. Advisor told me on phone it would take 1 hour. When I got to the dealer I was told it would be 2 hours. Took 3 hours, which the tru More

by jdketcherside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2018

Great experience as always. Jim Butler has always taken care of us and our cars. Kim has been the servcie representative that has taken are of us whenever she is at work. She i More

by plmartin63050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that has showed through during your visits with us. We're honored that you've chosen us for your repeat business. We look forward to seeing you next time!

December 05, 2018

Warranty Repair work Well I've had to bring in the vehicle 2 times to get the correct repair done for hesitation when accelerating. Now even after the 2nd visit the proble More

by dludditt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Summons
December 05, 2018

Great experience Good to work with thru the entire process. Ardi did a great job and even hand delivered the car to my house after he got it all ready. Paperwork proc More

by ADECOTA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen in internet sales. Sorry I don’t have last name, Ardi Zegullaj, Alex Cox
Dec 05, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're thrilled that you enjoyed your purchasing process with us and that Ardi went above and beyond to get your car to you! We are always here to help and we will make sure to working on making our financing process as efficient as possible. Safe travels!

December 04, 2018

Peace of mind with great service Yes, it was only an oil change and tire rotation for a truck under a year old, but, the accompaning 27 point safety check is over the top for peace of More

by fourofus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Dec 04, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Diane! We're so glad our team made sure to provide you with a pleasant experience for your routine maintenance! We look forward to working with you again in the future and sincerely appreciate your business. Safe travels!

December 04, 2018

Not pushy My sales person Nick Mullen was absolutely awesome. He did his best to find me the right track. And as far is the finance company Department goes, th More

by dougandnusara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brinley, Nick Mullen
Dec 04, 2018 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Nick got the recognition he deserved, as well as Chris in our Financing Department. Hope to see you again in the future!

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