
Jim Butler Chevrolet
Fenton, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,623 reviews
Review of Equinox 2019 Scott Johnson was great to work with. The experience was excellent. Scott showed us several cars and did not pressure us to make a decision. Scott Johnson was great to work with. The experience was excellent. Scott showed us several cars and did not pressure us to make a decision. More
Exceeded expectations I made an appointment with Tyler Sparks and had no down payment and not so good credit. I really didn’t think I would even get a used car, much less a I made an appointment with Tyler Sparks and had no down payment and not so good credit. I really didn’t think I would even get a used car, much less a 2019 vehicle. Tyler Sparks did everything he could to get me a brand new car within my monthly payment range. I’m now a proud owner of a 2019 brand new vehicle!! I’m so happy with my new car and the awesome job Tyler did to help me! I’d recommend Jim Butler and Tyler Sparks to anyone and I already have. More
Second of my second scheduled service Went in for my second scheduled service on my 2018 Chevrolet Malibu. I dropped it off about 9:15am and it was done by 10:20am. Went in for my second scheduled service on my 2018 Chevrolet Malibu. I dropped it off about 9:15am and it was done by 10:20am. More
First oil change Was taken care of right away. The first oil change was complimentary. They service person looked at the car. Asked if I had any questions or concerns. Was taken care of right away. The first oil change was complimentary. They service person looked at the car. Asked if I had any questions or concerns. Gave an estimated time of completion. When it was done they came, took me to the cashier to get my keys and to check out. No charge! More
Did good work but took 3 hours Took way too long. Advisor told me on phone it would take 1 hour. When I got to the dealer I was told it would be 2 hours. Took 3 hours, which the tru Took way too long. Advisor told me on phone it would take 1 hour. When I got to the dealer I was told it would be 2 hours. Took 3 hours, which the truck was actually done for 1/2 hour before they got to me. Mainly because the advisory went to lunch. Also another customer, named Butler, was taken care of before me and they had someone ask if he wanted to check out while the advisor was at lunch. More
Great experience as always. Jim Butler has always taken care of us and our cars. Kim has been the servcie representative that has taken are of us whenever she is at work. She i Jim Butler has always taken care of us and our cars. Kim has been the servcie representative that has taken are of us whenever she is at work. She is excellent and one of the main reasons we continue to buy from Jm Butler. We are now driving our fifth vehicle from Jim Butler since 2001. More
Warranty Repair work Well I've had to bring in the vehicle 2 times to get the correct repair done for hesitation when accelerating. Now even after the 2nd visit the proble Well I've had to bring in the vehicle 2 times to get the correct repair done for hesitation when accelerating. Now even after the 2nd visit the problem appears to still be present. Not all the time but more than it should be. I enjoyed the customer service I received from Tim Summons at the check-in process but I kind of question the service technicians at this point. I don't understand why the issue remains. I will probably now consider taking this GMC vehicle to a different GM Certified dealer to have it repaired. I worked with Check-in dept, with car rental as well. I don't remember her name but she was super friendly as well. More
Great experience Good to work with thru the entire process. Ardi did a great job and even hand delivered the car to my house after he got it all ready. Paperwork proc Good to work with thru the entire process. Ardi did a great job and even hand delivered the car to my house after he got it all ready. Paperwork process was slower than I wanted More
Peace of mind with great service Yes, it was only an oil change and tire rotation for a truck under a year old, but, the accompaning 27 point safety check is over the top for peace of Yes, it was only an oil change and tire rotation for a truck under a year old, but, the accompaning 27 point safety check is over the top for peace of mind. Coupled with friendly courteous, knowledgible staff a comfortable waiting area, and a follow up email listing work completed plus the 27 point report, made this a very nice experience More
Not pushy My sales person Nick Mullen was absolutely awesome. He did his best to find me the right track. And as far is the finance company Department goes, th My sales person Nick Mullen was absolutely awesome. He did his best to find me the right track. And as far is the finance company Department goes, they bent over backwards to get me in to that truck with no money down. Jim Butler’s commercial may be annoying but it is the truth. It truly is a powerhouse More