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Jim Butler Chevrolet

Fenton, MO

4.3
7,699 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,699 reviews

October 09, 2018

BRAKE LIGHT INSTALLATION We had our Cruz in for a service and the center brake light housing was cracked. The part did not come in on time so they let us use a loaner vehicle More

by ToddF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Oct 09, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

October 09, 2018

Great service We purchased a 2019 Traverse from Jim Butler. Bret was our sales person and he was great. He really took his time with us and I would recommend him to More

by mallorystout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
Oct 09, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback and recommendation! We’re very glad to hear that Brett was able to ensure that you had such a great experience with us. We hope you enjoy your new Traverse for many years to come!

October 09, 2018

Slow service Service department is way to slow. I suggest building a separate building for ordinary maintenance. I normally won't come there unless its something I More

by M.hawkins9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dalton Kiley
Oct 09, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We certainly understand your frustration. We do have a completely separate area for our routine maintenance versus the bigger jobs that are to be done by our Journeymen. We are also working on big improvements to both the process and the actual structure for checking in and out our customers. We hope these improvements will help with wait times and check in/out times.

October 09, 2018

First oil change/tire rotation Everything went well. They even checked alignment as I had concerns with the way a tire was wearing. Did notice a slight nick in one of my wheels that More

by mfschmim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Oct 11, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! Please let us know if you would like us to check on that nick in the future. Safe travels!

October 09, 2018

Purchase of New Car We needed a new vehicle to replace my wife's 1997 Honda CR-V. After visiting the dealership for a few weeks, we saw a 2014 Ford Escape that was within More

by cokerta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Albertsmeier
Oct 09, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase (again) and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

October 08, 2018

Service Matt was very helpful in finding the car we needing in the right color. he went out of his way to meet our needs great salesman. Thanks More

by haney-harold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schneider business manager very helpful, Alex Cox
Oct 08, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Matt was able to ensure that you had such a great experience with us and find you the perfect car. We hope you enjoy your new car for many years to come!

October 08, 2018

Great experience, John Zensen was knowledgable and professional. Buying a truck at Jim Butler was stress free and no tricks. I will be back for another ve More

by LOSI826
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, John Zensen
Oct 08, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback, Richard! We're so glad John took awesome care of you while you were getting your new truck! We're always here to help and look forward to working with you again in the future!

October 08, 2018

Great Customer Service! Tim Rhame is your go to sales associate. Tim is honest and trust worthy and willing to go the extra mile to please you. You know when you buy a car fr More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brewer
Oct 08, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

October 07, 2018

Great experience. We went in to look for a new vehicle and realized all the great deals They had and decided to buy two vehicles instead. The salesman was great. More

by r.clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure I have the right Mike., Casey Burns, Alex Cox, Mike Brewer
Oct 08, 2018 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We have the best deals in the Midwest on new Chevy's and we're so glad you stopped by! We wish you save travels in your new vehicles and look forward to seeing you again for your next purchase or service!

October 07, 2018

Dan and Robert, You are my Xmas list I saw the car I wanted and emailed the dealer. It was the middle of the night, but they were prompt in responding the next morning. I explain that my More

by kidamer2266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Albertsmeier
Oct 08, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your awesome review! We're so glad that Jen, Dan and Robert came together and got you a great vehicle! We look forward to working with you again in the future!

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