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Jim Butler Chevrolet

Fenton, MO

4.3
7,683 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,683 reviews

September 27, 2018

Jim Butler Chevrolet 759 Gravois Bluffs Blvd Fenton, MO 6302 Great job as always guys!! Keep up the good work. Driving to your location makes the drive worth it. Plus I know what I am going to get. Excellent ser More

by mirsadarizvic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Keith Wilcox, Chris Brinley
Sep 28, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're glad that you think you're worth the drive! We are always here to help and uphold the standard of excellence that you have previously experienced! We look forward to working with you again in the future!

September 27, 2018

Why even make appointment 3rd time in a row my bill had been messed up, also took 45 mins to get checked in after appointment hr. I come there for the service from people knowi More

by jwiseman1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
Oct 15, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We want to do everything we can to make this right. Unfortunately, we are not able to see what you name is unless you provide it to us to look into this further. We attempted to contact you privately to get this information. Please respond with your information at your convenience if you would like us to address this, or any other, ongoing issue.

September 27, 2018

Truck service -recall Just like Tony the Tiger 🐅 GREATTTTT Coffee and donuts 🍩 are wonderful especially when there early in the am. It is a pleasure working with Kim F More

by bigriverranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Jim Butler Chevrolet responded

Thank you for your great review! We think you're great, too! We’re so happy you loved our coffee, donuts, and staff! We can’t wait to have you back at the dealership.

September 26, 2018

Great Personal atmosphere not too much pressure great location good product knowledge good follow up for education clean close fair fast most of the salespe More

by ultrav123
Recommend Dealer
Yes
Employees Worked With
Alex Cox, John Zensen, Nick Mullen, Mike Brewer
Sep 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're so glad that multiple members of our team came together to provide such a positive purchasing experience for you! We hope you enjoy your new vehicle for many years to come. See you next time!

September 26, 2018

Fantastic Lucas Thorpe was outstanding he answered any questions that I had and made sure I drove off the lot happy. I will make sure to bring you guys more bu More

by CJAY_MARCHBANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Thorpe
Sep 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're so glad that Lucas made sure to take great care of you during your vehicle purchasing experience! We look forward to working with you (and anyone you send our way) in the future!! Safe travels.

September 26, 2018

Very easy It was a painless experience from the time I dropped my vehicle off till the time I picked it up. Everyone was friendly and helpful More

by shakenbake1869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Jim Butler Chevrolet responded

Thank you for the kind feedback! We're glad that you had such a positive and easy experience with our service department! We look forward to seeing you again in the future.

September 26, 2018

Free line x bedliner! Plastic bedliner was installed incorrectly after I bought my truck. I told my salesman Brian about it and he immediately took care of us by personal More

by jargus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're so glad we were able to turn the hiccup of the bedliner around and get your truck perfect! We sincerely appreciate your business and we're always here to help in the future. See you next time!

September 26, 2018

My Jim Butler Experience Our sales person Joe Anatra and our finance Michael Brewer were wonderful. They both answered all our questions we had. Both gentlemen were wonderfu More

by twiggy7554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anatra, Mike Brewer
Sep 28, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We're so glad that Joe and Mike took great care of you during your visit with us! We're honored that you chose us to purchase your new vehicle from and we look forward to helping you (and anyone you send our way) in the future! Safe travels.

September 25, 2018

Third return-tow required The transmission linkage was crimped and the gear shift got stuck between reverse and park. A tow truck was required to get my vehicle back to Jim Bu More

by coachbill11951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug-service writer
Sep 25, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback and previous fantastic reviews, Bill. We want to do everything we can to keep a positive ball rolling with your business. Doug was off yesterday and he does apologize for not getting back to you earlier today, as we were very busy in service. He has since left you a voice mail regarding the scratch. We would very much appreciate taking a look at the scratch, either in person or via a photo so we can try to get that taken care of for you. Please let us know what works best. Thank you again for your business, and we hope we get everything going smoothly going forward.

September 25, 2018

Quick and Easy I called ahead to service my vehicle and I knew I would need a rental. I pulled into the service and center and they had me out with my rental in no t More

by Sarah Askins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Sep 25, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review! We work hard to provide a fast and easy experience that goes above and beyond customer expectations and we're very glad to hear that we hit the mark for your visit with us! We look forward to seeing you next time!

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