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Jim Butler Chevrolet

Fenton, MO

4.3
7,688 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,688 reviews

August 01, 2018

Outstanding Job My family and I have been coming to Jim Butler for years. Everyone here is always so nice and always very helpful. We have always used Fuzz but this t More

by Kristin Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Aug 01, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you for being a part of the Jim Butler family and trusting us with your vehicle purchases! We're very glad to hear that Fuzz and Matt have taken such great care of your family. We look forward to working with you all again the future!

July 31, 2018

Son's first car... great experience!! My son just graduated from college in May, and was making his first new car purchase. I can't say enough about Tyler and the Jim Butler Chevrolet te More

by bdspurge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks, Patrick Piper
Aug 01, 2018 -

Jim Butler Chevrolet responded

Fantastic! We're so glad to hear that you and your son had such a positive experience with our team. Congratulations to your son on his first vehicle! We hope he enjoys it for many years to come.

July 31, 2018

Concerned, courtious ,efficient, prompt, knowable Impressed with overall personell, very e,ffi iet and knowable. From out of town and had battery issues. Will highly recommend your dealership. I may r More

by bschabbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't re all personel, but very knowable
Jul 31, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you for your business and your feedback! We sincerely appreciate your recommendation!

July 31, 2018

Fast, efficient, and friendly Making an appointment online was easy and readily available. My car was taken in as soon as I arrived for the appointment. Everyone I dealt with had a More

by bcforbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Jul 31, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your feedback and your business! We strive to provide an excellent service experience for our customers and we're glad that shows!

July 31, 2018

Frustrating! The waiting area was FULL and only one person to check customers in, Second person showed up to help, got side tracked, never saw again, first pers More

by Theresa35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We have such a high volume that things can get a little crazy in our service department at times! We appreciate your understanding with that process. We always want to make sure to get our customers' approval on any work we do, including services normally packaged together. We appreciate your business!

July 31, 2018

Friendly staff, not too pushy with offers of services they recommend, and finished work on time. Overall experience was great and I would recommend this deale More

by pkbadavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Jul 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business! We're glad everything went great for your sales experience! We appreciate your recommendation and look forward to working with you again in the future!

July 31, 2018

Good as alwasy We have gotten our last 3 vehicles through Jim Butler. Always satisfied, love our new 2018 Equinox. We always receive great service, from the purchas More

by rmarty6046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Albertsmeier, Scott Johnson
Aug 01, 2018 -

Jim Butler Chevrolet responded

First of all, thank you for your repeat business with Jim Butler Chevy! Secondly, on behalf of all of the employees here; we can't express in words how grateful we are for your fantastic feedback about both Scott in sales and your overall sales experience. Lastly, we hope you enjoy your new Expresso Metallic Trax for many years to come!

July 30, 2018

Didn't have to wait a week for an appointment! The service was fast and it was great. I really liked that I didn't have to wait several days or over a week to get an appointment for a simple tire r More

by David A. Foote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Jul 30, 2018 -

Jim Butler Chevrolet responded

We're glad we were able to provide a fast and positive experience while you were at the dealership! Thank you for your business and your feedback!

July 30, 2018

car repairs For the most part your service is good.However,on 2 occasions I have had to return my car.In January the transmission fluid was changed.I was told the More

by bsutterfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Jul 30, 2018 -

Jim Butler Chevrolet responded

Thank you for your candid feedback. We're sorry to hear that your visits were not as smooth and easy as we strive for our customers' experiences to be. We will absolutely do everything in our power to ensure that this does not happen again. We sincerely do appreciate your business and hope to continue to earn it.

July 30, 2018

FREAKIN AWESOME I arrived a little early but the service technician got to me pretty quick EVEN with a long line I was impressed with how fast they got the cars into More

by millera0012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Butler, Melissa Perez, Dalton Kiley, Mike Johnson
Jul 30, 2018 -

Jim Butler Chevrolet responded

That is so great to hear! We're glad our team was able to get you taken are of quickly! Thank you for your feedback and your business.

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