Jim Butler Chevrolet

Had a schedule maintenance due for my 2018 Malibu Jim butler did a great job at getting my 2018 Malibu in and out for its scheduled maintenance, couldn't have asked for better service. Jim butler did a great job at getting my 2018 Malibu in and out for its scheduled maintenance, couldn't have asked for better service. More

Bought a new Malibu from Brett a few months ago I talked to Brett a few months ago when I was looking for a new car and Brett was there to help find the right one which was the new 2018 Malibu. I talked to Brett a few months ago when I was looking for a new car and Brett was there to help find the right one which was the new 2018 Malibu. More

Why Schedule An Appointment I scheduled an appointment for a Tuesday at 10:00 a.m. to have my car diagnosed for a transmission noise. It was not serviced on Tuesday. It was not s I scheduled an appointment for a Tuesday at 10:00 a.m. to have my car diagnosed for a transmission noise. It was not serviced on Tuesday. It was not serviced on Wednesday. Finally, Thursday at 2:00 p.m. I received a call to tell me how much it would cost (nearlyi $4,700) to replace my transmission (a 2013 Impala with 78k miles). When I asked what exactly was wrong with the transmission, I was told that "to tear into it would really raise the cost." So, I said you really don't know what is wrong with the transmission and you want to install a whole new transmission.. I told them I will be there later today to take my car back - for which I paid $99 plus tax. I took my car to Aamco Transmission in Ballwin and received a precise diagnosis as to what was wrong and an offer to fix it for $2,300. To be fair, I will not get my car back for two more days, so I cannot comment on Aamco's fix. But, it is clear to me: Why should Butler tie-up technicians tearing-into my transmission for $2,300 when they can realtively quickly install a new one for $4,700; ( get it, but I won't be back. This is the second Impala I bought from Jim Butler, including a 2008 when they were just starting-out. More

Oil change and tire rotation It took a hour and forty five minutes for a twenty minute job. I had a appointment and was even early. It took forever. Not a good experience It took a hour and forty five minutes for a twenty minute job. I had a appointment and was even early. It took forever. Not a good experience More

new car I just want to say that my experience at Jim Butler in Fenton was nothing short of fantastic and easy. I went in there and walked out with my car thre I just want to say that my experience at Jim Butler in Fenton was nothing short of fantastic and easy. I went in there and walked out with my car three hours later . Everyone from my salesmen ( Tyler F) to my financial advisor ( Patrick P) treated me with respect and worked hard to get what I wanted. I would recommend Jim Butler to anyone. Ive gone in since to get a oil change and was again met with smiling faces and all questions answered. More

What a great team!! Fast and friendly. Awesome team of peole. They all worked together to get us approved..twice!. I would definitely go back again! They know what they a Fast and friendly. Awesome team of peole. They all worked together to get us approved..twice!. I would definitely go back again! They know what they ate talking about ang treat you with respect More

Key fob The service took way to long for what I was getting done. I just needed a key fob programmed and it took 2 1/2 hours. The service took way to long for what I was getting done. I just needed a key fob programmed and it took 2 1/2 hours. More

Great Dealership Very happy with the service and I would definitely recommend Jim Butler and also the finance department worked hand over foot to make sure I was happy Very happy with the service and I would definitely recommend Jim Butler and also the finance department worked hand over foot to make sure I was happy with my purchase. More

Fantastic! Showed up for my appointment and got right in, all my questions answered and was offered a shuttle. Went shopping for a bit and got the shuttle back. Showed up for my appointment and got right in, all my questions answered and was offered a shuttle. Went shopping for a bit and got the shuttle back. Car was ready exactly when they said it would be. Everyone was kind and courteous too! More

Great service! I normally do all my own maintenance to my vehicles but I may have to reconsider. They were very professional and even provided with a car until my se I normally do all my own maintenance to my vehicles but I may have to reconsider. They were very professional and even provided with a car until my service was complete. More