Jim Butler Chevrolet

Thorough, transparent, friendly Bill was great about explaining my repairs and they took an extra day to make sure everything was right and let my car sit overnight to make sure ther Bill was great about explaining my repairs and they took an extra day to make sure everything was right and let my car sit overnight to make sure there were no extra leaks. Great job guys! More

Jim Butler treats you like family I recently purchased my first new car from Jim Butler Chevrolet at the beginning of the year. Every time I go back to the dearlership for my service I recently purchased my first new car from Jim Butler Chevrolet at the beginning of the year. Every time I go back to the dearlership for my service appointments I am greeted by smiling faces and a welcoming environment. I feel like everyone that works there truly loves their job and providing great customer service. Recently my 2018 Cruze had a factory recall and from the time I was notified of the needed corrective action, to the time the service was performed, was less than a month! I’d recommend buying a car from Jim Butler as it has been a great experience from the start - they took the worry out of the whole experience and continue to be outstanding every time I return. More

Issues Dealing with the salesman everything went smooth. Gary Houge was a pleasure to work with. Financing at first went well, they worked with me on getting Dealing with the salesman everything went smooth. Gary Houge was a pleasure to work with. Financing at first went well, they worked with me on getting the monthly payment I needed and keeping me in the vehicle I wanted. After that there was a very long process to get my title. After multiple calls to managers asking about the location of my title I was told I would be contacted back with and answer and never once did I get a return phone call. Very unprofessional. After I received my title (a day before temp tags were up) I reviewed the title and it had the incorrect address on it... along with every piece of paper work that came with the sale of my new vehicle. It was fixed promptly after I had returned in person to handle the situation. Overall was not impressed with the management on how they handle customer service. I felt like a number not a customer. More

I had no problems at all. Every one took care of my needs with a smile, and helpful information to keep my truck in great condition. I like the service that was provided. Every one took care of my needs with a smile, and helpful information to keep my truck in great condition. I like the service that was provided. More

Took friends car there for oil change and service person Bill W was great! He knew more about the car than anyone yet. Good employee to have. However an older guy who greeted me when I pu and service person Bill W was great! He knew more about the car than anyone yet. Good employee to have. However an older guy who greeted me when I pulled in gave me the impression he wanted me to leave, because I was told to come on in, instead of getting an exact appointment time 15 minutes prior. Guess he didn't know I just got off the phone with the front desk and it was a bit hot in there for the workers that day....... More

Great Experience Kayla Merrick made my experience a great one from check in to check out!!! She offered free doughnuts and water and my recall was something that was h Kayla Merrick made my experience a great one from check in to check out!!! She offered free doughnuts and water and my recall was something that was handled with ease thanks!!!! More

"Always a great experience" I would not think about any other dealership, Jim Butler always provides a level of service that my wife and I have never experienced anywhere else. I would not think about any other dealership, Jim Butler always provides a level of service that my wife and I have never experienced anywhere else. We have always been treated with respect and great service. We will be back. Our sales person, Eric Ruchala will continue to get my business! Scott Burton More

Truck John cribbs, is a awsome sales rep, he is down to earth nice helps you get what you want and dont try to sell you what you dont want. All around won John cribbs, is a awsome sales rep, he is down to earth nice helps you get what you want and dont try to sell you what you dont want. All around wonderful man.. More

Another good experience Once again we have been treated with great respect and good service. We have always been treated fairly with all of our vehicles. We will be back. Once again we have been treated with great respect and good service. We have always been treated fairly with all of our vehicles. We will be back. More

Car repair recall They let me know I needed the repair,made an appointment convenient for me, timely in and out and even shuttled me to do some shopping while I waited. They let me know I needed the repair,made an appointment convenient for me, timely in and out and even shuttled me to do some shopping while I waited. Great service More