Jim Butler Chevrolet - Service Center

I dropped my vehicle off to them for service on a starting issue. I took 8 day for them to tell me I needed a new battery. My bill was over 1000 dollars. More to the story but any way you cut 1000 bu starting issue. I took 8 day for them to tell me I needed a new battery. My bill was over 1000 dollars. More to the story but any way you cut 1000 bucks for a battery is ridiculous. More

The shadow service is great for people like me that don’t have a way to get back home and back to the dealership and every driver I have had has been very professional. Thanks Butler Chevrolet have a way to get back home and back to the dealership and every driver I have had has been very professional. Thanks Butler Chevrolet More

The service was great. People are always friendly and knowledgeable. However, doubling your price for an oil change and tire rotation is not acceptable and disappointingly People are always friendly and knowledgeable. However, doubling your price for an oil change and tire rotation is not acceptable and disappointingly this will be last time to have my vehicle serviced there after 11 years. Very disappointing. I am in business myself, so I am aware of the rising costs of all products, but doubling your prices is not justified. Thank you More

Needed oil change, tire rotation, as well as inspection for new tags. Turns out I needed a new battery as well. Personnel were very friendly and helpful. Work was completed in time told to me. for new tags. Turns out I needed a new battery as well. Personnel were very friendly and helpful. Work was completed in time told to me. More

Great customer service during our first experience at Jim Butler. Glad we selected this dealership. Butler. Glad we selected this dealership. More

The service I received was great, as always. However I was taken aback by the increase in the cost of a basic oil change to ~$90 (tire rotation not included). Although my preference would be to However I was taken aback by the increase in the cost of a basic oil change to ~$90 (tire rotation not included). Although my preference would be to continue having the dealer maintain my truck, I unfortunately will need find another quality auto service center moving forward. More

Friendly service from Bill who communicated with me every step of the way. My truck was taken care of on the first visit! I am completely satisfied with the service I was given step of the way. My truck was taken care of on the first visit! I am completely satisfied with the service I was given More

Kim greeted me and was very friendly. My vehicle was serviced well and quickly. Very pleased. My vehicle was serviced well and quickly. Very pleased. More

I was in to have two tires replaced. But I waited for 3 hours. Seemed a bit excessive. The quality of work is perfectly fine and I will continue to bring my vehicle here. Just seems But I waited for 3 hours. Seemed a bit excessive. The quality of work is perfectly fine and I will continue to bring my vehicle here. Just seems like there could be something done about the wait times for quick things. More

2.5 hours for an oil change and tire rotation is not good. TPS was defective and not in stock. Not good. Would have been there a lot longer if I hadn’t said something to the service advisor. good. TPS was defective and not in stock. Not good. Would have been there a lot longer if I hadn’t said something to the service advisor. More