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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,254 Reviews
Call Service Center (636) 349-3222

4,254 Reviews of Jim Butler Chevrolet - Service Center

Sort by
November 25, 2022

Horrible timeline to diagnose, which costed me so much money, and Horrible experience because I was not communicated everything I needed before I got there. Horrible experience, and wasted money. More

by stylistdh33
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
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Nov 25, 2022 -

Jim Butler Chevrolet responded

Thanks you for taking the time to leave your feedback. We apologize that your experience didn’t live up to your expectations. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

November 25, 2022

Lack of communication Appointment was Wednesday morning, no response until I called Friday afternoon. Said they fixed flat tire but it lost air pressure before a drove home. More

by DJVCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed service advisor, Tyler
Report | Print
Nov 25, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that this happened. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

November 24, 2022

Every one was nice, no problems and quick turn around. Great waiting area and enjoyable experience. More

by n.pallme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
Report | Print
Nov 25, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit.

November 24, 2022

Chris the technician was very helpful and accommodating. Little longer wait than expected but got everything completed. Nice waiting room! Thanks, More

by redtopranch48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. Your satisfaction is very important to us. We hope to be of service to you in the future.

November 23, 2022

If I get any more requests for reviews after ANYTHING. I will not purchase another GM vehicle, nor will I ever step foot in a GM dealership again. TO BE CLEAR, Jim Butler Chevrolet was fantastic. GM, ho More

by jbpref15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again, even if you don't buy GM products, we sale others!

November 23, 2022

Jim Butler is a clean facility. My previous visit I got a oil change & tire rotation. I didn't receive my point inspection that comes with that. Overall I was not satisfied with thi More

by unclebub_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that you were not satisfied with your visit. I had your multi point inspections emailed to you using the email we have on file. We hope that our efforts to improve are evident in future visits. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

November 23, 2022

Honest reliable service and very friendly staff! Oil change, tire rotation and air cabin filter. Reasonable price. More

by farmoffive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill, Melissa Perez, Gene Wondell
Report | Print
Nov 25, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We are glad that your experience lived up to your expectations. We hope to be of service to you in the future. Take care!

November 21, 2022

The service department was courteous and professional. The service was done well within the time promised. More

by johnpmiceli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
Report | Print
Nov 23, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

Nov 24, 2022 -

Jim Butler Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2022

Professional, local and the best Chevy Dealership in Missouri and Illinios. The only place I take my Malibu for service. More

by JOECOLLINS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Report | Print
Nov 23, 2022 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 24, 2022 -

Jim Butler Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2022

Minimum wait time, friendliness, smiles, cleanliness, free car wash, price, ease of making my appointment! Thank you very much! More

by MDPERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Report | Print
Nov 22, 2022 -

Jim Butler Chevrolet responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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