Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,287 Reviews
Call Service Center (636) 349-3222

4,287 Reviews of Jim Butler Chevrolet - Service Center

Sort by
November 21, 2022

The service department was courteous and professional. The service was done well within the time promised. More

by johnpmiceli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
Report | Print
Nov 23, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

Nov 24, 2022 -

Jim Butler Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2022

Professional, local and the best Chevy Dealership in Missouri and Illinios. The only place I take my Malibu for service. More

by JOECOLLINS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Report | Print
Nov 23, 2022 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 24, 2022 -

Jim Butler Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2022

Minimum wait time, friendliness, smiles, cleanliness, free car wash, price, ease of making my appointment! Thank you very much! More

by MDPERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Report | Print
Nov 22, 2022 -

Jim Butler Chevrolet responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2022

Brought truck in for oil service and rotate. Picked up truck in timely matter. Got home and found they didn’t top off fluids, washer fluid was almost empty, not happy. I was a mechanic for 43 ye More

by RICSHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
Report | Print
Nov 22, 2022 -

Jim Butler Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (888) 640-6826 when you have an opportunity, and we will be more than happy to try and turn your experience around.

November 18, 2022

Justin was extremely helpful with my service needs. All were very friendly and caring. Same day appointment was great too. More

by antmona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Nov 22, 2022 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

November 18, 2022

Kayla done a fantastic job as usual. She makes you feel like family. Will keep coming back! More

by jimholdenried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Merrick, Scott Johnson, Melissa Perez
Report | Print
Nov 21, 2022 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2022

Kayla was extremely helpful and got me in and out quickly with all the services being performed. More

by Terry Marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Report | Print
Nov 21, 2022 -

Jim Butler Chevrolet responded

Kayla was extremely helpful and got me in and out quickly

November 16, 2022

Knowledgeable and friendly. The team helped me through my purchase quickly and efficiently. Would definitely recommend to new buyers. Keep up the good work.. More

by pastgostar
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Taylor
Report | Print
Nov 20, 2022 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and Friendly. If you have any further questions, please give us a call. We're always happy to help!

November 14, 2022

The work was performed on time and to a satisfactory degree. Thanks for the repair. More

by jfeick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
Report | Print
Nov 17, 2022 -

Jim Butler Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

November 12, 2022

When I put in my vehicle to be serviced they didn’t say it was gonna take 14 days to do a one day job. They drugged her foot and made it to where I had to pay more than what I should and rental fees and so More

by christinedeckard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
Report | Print
Nov 18, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. We also apologize that you were hit in one of our rentals. The $500 fee was your insurance deductible for the accident. Our records show that we performed multiple services for your visit. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

1
...
135
136
137
...
429