Jim Butler Chevrolet - Service Center

All and all communication was great. I just wish I did not have to bring truck back twice to get repaired for the same issue. I just wish I did not have to bring truck back twice to get repaired for the same issue. More

They checked my battery told me it was fine two days later it went dead and I had to get it replace. later it went dead and I had to get it replace. More

My service advisor was courteous and clear explaining the diagnosis, implications, and expectations regarding completion of the work to be performed. A part is on back order, so not all work was completed, diagnosis, implications, and expectations regarding completion of the work to be performed. A part is on back order, so not all work was completed, but the service advisor made it clear the service department would contact me when it arrives to complete the job. Even better … I was not asked once about trading my vehicle in for a new one. I truly appreciated that! More

Very accommodating and eager to get us what we wanted. Very friendly and willing to take care of us. Very friendly and willing to take care of us. More

Super service on time which I appreciate as it’s hard to find good customer service Expert knowledge that gives you confidence find good customer service Expert knowledge that gives you confidence More

Jim Butler made my service visit very convenient with shuttle rides to home and back. shuttle rides to home and back. More

I know what royalty feels like. ..everyone is ALWAYS so friendly with smiles on their faces...Kayla is my person she goes above and beyond to make sure my needs are met. Jim Butler C ..everyone is ALWAYS so friendly with smiles on their faces...Kayla is my person she goes above and beyond to make sure my needs are met. Jim Butler Chevrolet definitely takes hiring the right associates seriously imo. I have said this before I will say it again and again I live 8 miles from a local dealership but I choose to drive nearly 2hrs. To Jim Butler because the service and people are just that worth it. Keep up the great job. More

I had to wait almost 4 hours for a battery. And it cost me over $330 for a battery. And it cost me over $330 for a battery. More

They say express lube not when you wait two and a half hours. Not very express hours. Not very express More

Everyone was pleasant and courteous. They were efficient and thorough. I was very pleased with my service experience. They were efficient and thorough. I was very pleased with my service experience. More