Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,279 Reviews

4,279 Reviews of Jim Butler Chevrolet - Service Center

Sort by
March 18, 2022

Had a great experience getting our fleet vehicle serviced at Jim Butler in Fenton. From an easy online appointment, to the video provided by the service tech in real-time as he was working on the vehicle - t More

by dleach1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Mar 18, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Until the next time we meet, take care!

March 18, 2022

since 2013 I have bought 3 new vehicles from your dealership due to the good service, the wonderful people that work there and the fair prices. giving a shout out to Heather Brown and Kayla in the se More

by crisgo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Brown and Kayla in service, Kathy, receptionist, John Zensen, Jen Vawter
Mar 23, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2022

Got my vehicle in and was fixed right on time with no issues. Highly recommend dealer More

by jzensen0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, John Zensen, Scott Johnson, Melissa Perez, Gene Wondell
Mar 18, 2022 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 17, 2022

My vehicle is still not fixed. Ive brought it in multiple times for the same thing. Theyve kept my vehicle for a couple days each time. More

by jdv1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visits haven't lived up to your expectations. It is not our goal to leave our customers unsatisfied. If you would like to further discuss please reach out to me directly at toden@jimbutlerchevrolet.com. I would love to turn this experience around for you.

March 17, 2022

Great service technician was very knowledgeable car was returned quickly same-day service thank you More

by RICKHOLDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Jim Butler Chevrolet responded

Hi, we are so happy to read such a great review about Jim Butler Chevrolet, INC.! If you're ever in need of more help, please let us know!

March 17, 2022

Always fast & efficient. to the point I think I should wait instead of drop off. Kayla’s communication was also appreciated. More

by taylormnoah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick?
Mar 18, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

March 17, 2022

The people who work there are polite and courteous they treat you with respect and I would recommend this dealership to anyone. More

by deb_nelson13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Simmons
Mar 29, 2022 -

Jim Butler Chevrolet responded

Thank you for your kind words, Deb! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help! Your business and support means so much to us.

March 17, 2022

I am always pleased with the service that I get from Jim Butler Chevrolet. That is why I have been going there for 22 years. More

by Jack.Suetterlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We truly value your loyalty. If you have any further questions, please give us a call. We're always happy to help!

March 16, 2022

Fast, friendly service! Every one at Jim Bulter offers great customer service. Appointment took less time than quoted. More

by 556blb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Jim Butler Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2022

Service attentive response to getting my car in for service after computer problems offered delivery and pickup for service. More

by mluber2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Thank you again for the great review!

...
186
...