Don Bay

Jim Butler Chevrolet responded

Thank you for your wonderful review! We're so glad to hear that our team made you feel like part of the family. Providing a friendly, welcoming atmosphere is something we strive for every day, and it's great to know that our greeters, advisors, and managers helped make your visit such a positive experience. We love hearing stories like the one about the cookies. It's those small moments of kindness and community that make our dealership special. Thank you for recognizing our team's efforts and for choosing us. We truly appreciate your continued trust and look forward to seeing you again soon!

Jim Butler Chevrolet responded

Thank you for your kind words! We're happy to hear that our team was eager to help and kept you informed with updates throughout the process. Providing attentive service and clear communication is something we take pride in. We truly appreciate your feedback and your trust in Jim Butler. Thank you for choosing us, and we look forward to helping you again in the future!

Jim Butler Chevrolet responded

Thank you for the wonderful review! We're glad to hear you received great service at a reasonable price and that our service team was friendly and helpful throughout your visit. Providing quality work and excellent customer care is always our goal, and we're happy we could deliver a positive experience. We truly appreciate your business and look forward to serving you again in the future!

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're so glad to hear that our team has been helpful, respectful, and accommodating during your visits. We strive to provide timely service whenever possible and make every customer feel valued. We truly appreciate your support and look forward to continuing to serve you in the future!

Jim Butler Chevrolet responded

Thank you for the great review! We're happy to hear your oil change, tire rotation, and multipoint inspection went smoothly and fit so well into your day. It's wonderful to know the timing worked perfectly while you ran your errands. We truly appreciate your trust in our service team and look forward to helping you again in the future!

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that we did not meet your expectations. Your concerns about warranty work and communication are very important to us, and we take them seriously. We would appreciate the opportunity to learn more and address the issues you encountered. Please reach out to our service manager directly at 314-274-1687 so we can work toward a resolution. Your input helps us improve, and we hope to regain your trust in the future.

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!