Don Bay
Don Bay at Jim Butler Chevrolet

Don Bay

Chief Operations Officer

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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4.1
75 Reviews
4.1

75 Reviews

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75 Reviews of Don Bay

April 28, 2026

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Employee Rating

Oil change and tire rotation and multipoint inspection here was optimal. I dropped it off 15 minutes before my appointment, went to ALDI and Walmart for weekly shopping and when I put the groceries in the More

by GravyGator
Service Price Transparency
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Recommend Dealer
Yes

December 30, 2025

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Jim butler is the worst DEALERSHIP that i have ever experience in my 73 years of life nothing but lies and B.S. on WARRANTY WORK if they can't fix the PROBLEM or know how THEY DENY THE WARRANTY so More

by mkreitler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Tim Rhame, Doug Darr, Eric Ruchala, Stacey Thornton, Toni Oden, Chuck Geringer, Mike Marshall, Adnan Kahvedzic , Ken Peterson, KIM HAUSEMAN WAS THE THE BEST AND SHE WROKE UP ONE DAY and RETIRED!!

Jan 02, 2026

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that we did not meet your expectations. Your concerns about warranty work and communication are very important to us, and we take them seriously. We would appreciate the opportunity to learn more and address the issues you encountered. Please reach out to our service manager directly at 314-274-1687 so we can work toward a resolution. Your input helps us improve, and we hope to regain your trust in the future.

August 15, 2025

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Jim Holdenried and Bill in service made the experience painless and helped me build even more trust in the exceptional work at Jim Butler More

by shellrn13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill- service and Jim Holdenried

Aug 19, 2025

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

June 23, 2025

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Great experience! The best I've ever dealt with. I would recommend them to my family and friends. More

by RAY551635
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Jackson , Brian Steinlage

Jun 25, 2025

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!

May 11, 2025

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They keep sending me emails to review and I do not want to do this is my review. Please stop emailing me for this. But I have nothing bad to say other the. Being harassed via email for a review. They did d More

by Histbuff101
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Service Communication
Recommend Dealer
Yes
May 14, 2025

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 27, 2025

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Everyone was very nice and great to work with. We are enjoying our new car very much. More

by SLOVENSKY-DON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton, Ian Jackson

May 01, 2025

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 07, 2025

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very good to work with. Charles explained everything very well. The manager came by to tell me if I needed anything after purchase let him know they would take care of it. More

by jeff@waterhout.com
Recommend Dealer
Yes

Other Employees Tagged: Charles Benck 5 stars

Mar 13, 2025

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

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Employee Rating

you've sent me 12 emails on how i would rate you so far. so congratulations on receiving your 1 star review. Jesus Crist quit contacting me. 5 days is enough More

by rcasteel
Service Price Transparency
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Service Time
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Recommend Dealer
No
Feb 28, 2025

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize to for the excessive emails. I have requested that your email be removed from our system. If you wish to further discuss this concern, please reach out to our sales manager directly at 636-208-6033.

February 01, 2025

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Employee Rating

Dealership was great very helpful took care of me very well would recommend dealership to all my friends More

by donbakerpods
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Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann, Tj Watkins

Feb 10, 2025

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

November 17, 2024

Dealership Rating
Employee Rating

I have been coming to Jim Butler dealerships for 27 years now. Friendly service and integrity! More

by Dcasal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

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