Jim Butler Chevrolet - Service Center

My wife went in for a simple oil change and tire rotation. She was waiting and waiting. It turned out that the service person went on a break and turned the records over to someone else. He did not rotation. She was waiting and waiting. It turned out that the service person went on a break and turned the records over to someone else. He did not look at the records and call my wife. She waited for about 2 hours when her car was already finished after about an hour. She finally went to the service desk and was told there her vehicle was finished. She was not happy. Not recommended. More

I feel comfortable with my adviser Kim who is very friendly and informative on my vehicles. I have a peace of mind. friendly and informative on my vehicles. I have a peace of mind. More

2 hrs is still a long time for an oil change but not too bad bad More

They've always done me Fair. I try to do all my services there as long as I can get in Timely. I try to do all my services there as long as I can get in Timely. More

Service Tech was very attentive to my needs. He explained everything that I needed in detail He explained everything that I needed in detail More

For the first time using them I thought they did a good job . Everyone was easy to deal with . Would have liked to have gotten my car in sooner but I guess that's just the way it goes . job . Everyone was easy to deal with . Would have liked to have gotten my car in sooner but I guess that's just the way it goes . More

Raymond, your service advisor would not call me back when I called him and left a message. I think they didn’t catch the right work the first time I think they did extra work to my transmission that didn’t n I called him and left a message. I think they didn’t catch the right work the first time I think they did extra work to my transmission that didn’t need to be done. I called Raymond three times and three times he did not call me back. I don’t think that’s very good customer service. More

Pleasure to do business with. Very polite, prompt, and professional. Will continue to use them for all service and maintenance on my vehicle. Very polite, prompt, and professional. Will continue to use them for all service and maintenance on my vehicle. More

Great service in and out in 45 minutes awesome super nice customer service thank you customer service thank you More

Scheduling the service on my car -Kia Optima- was easy to schedule and fit into my schedule. schedule and fit into my schedule. More