Jim Butler Chevrolet - Service Center

Our experience was very pleasant, the guys we dealt with were excellent and knew their jobs well ( Michael, Tj & I'm sorry I don't remember the guys name we signed paperwork with). They explained everything were excellent and knew their jobs well ( Michael, Tj & I'm sorry I don't remember the guys name we signed paperwork with). They explained everything and made sure to answer all our questions and we understood. And Michael handled my husband well who can be a negative Nancy at times lol. I liked the idea that they run the numbers first and said this is what you can afford and gave us a couple of choices. We didn't feel like the car prices were ballooned and unaffordable. We are definitely recommending Jim Butler when showing off our new car. More

We dropped our car off on a Sunday evening to have a "shift to park" message checked. It turned out our car needed a new "shift to park" sensor. It too 9 days to do this!! 7 weekdays. Unacceptable. "shift to park" message checked. It turned out our car needed a new "shift to park" sensor. It too 9 days to do this!! 7 weekdays. Unacceptable. The only bright spot is our service rep was excellent and gave us updates. More

Very pleasant experience , prompt service and was finished ahead of time. Planning to return the next time. finished ahead of time. Planning to return the next time. More

Pleasant and kind. Very conscientious and professional! Seems to enjoy her job and cheerful with customers. Very conscientious and professional! Seems to enjoy her job and cheerful with customers. More

I am a 66 year old black woman I feel they did not give me the courtesy that I deserved after I was tricked into buying a defective vehicle. First there was a crack in the windshield and a dent in the tru me the courtesy that I deserved after I was tricked into buying a defective vehicle. First there was a crack in the windshield and a dent in the trunk area that I asked the salesperson to correct that was never fixed. Then Two weeks after I bought the vehicle the check engine light came on. They Fix the fuel pump then about a month later the check engine light came on again and they wanted me to pay $200 to have it checked out I’m on a fix income I don’t have extra money I gave the code to someone else and they said it was a fuel pump problem again. Jim Butler did not give me the satisfaction I deserve. I will never recommend Jim Butter to anyone until they do right by me. The only thing I will tell people is that I was not treated right by this dealership. More

Best service I ever had. Great service , wonderful people that care about you. I can’t say anything bad about the place. I give them an A+ for everybody!. Especially Heather Great service , wonderful people that care about you. I can’t say anything bad about the place. I give them an A+ for everybody!. Especially Heather Brown! Thank you. More

They keep sending me emails to review and I do not want to do this is my review. Please stop emailing me for this. But I have nothing bad to say other the. Being harassed via email for a review. They did d to do this is my review. Please stop emailing me for this. But I have nothing bad to say other the. Being harassed via email for a review. They did do a great job More

I would not go anywhere else,. Jim Butler Chevrolet is the best In the business. Bill Timmons and Kim in service are the reason I continue to have my vehicles serviced at Jim Butle Jim Butler Chevrolet is the best In the business. Bill Timmons and Kim in service are the reason I continue to have my vehicles serviced at Jim Butler Chevrolet. More

Have a loaner the first time second time had to come up with one once they said they fixed the truck we got there. I turned the key on and everything was the same as before. Not happy don't have time to ke with one once they said they fixed the truck we got there. I turned the key on and everything was the same as before. Not happy don't have time to keep coming back. More

I had an appointment on April 17. Did not here anything from them until April 25. Why make an appointment if thet aren't going to service car for 5 days.Was told they were replacing Did not here anything from them until April 25. Why make an appointment if thet aren't going to service car for 5 days.Was told they were replacing all 4 tire monitors & the radio screen. Only 1 tire monitor got replacced. I had to call after picking up to inquire why only 1 got replaced & was told communication breakdown with technician. Offered a free oil change & tire rotation, & will replace the other 3 tire monitors. I hope they honir this on my next service! More