Jim Butler Chevrolet - Service Center

did an outstanding gob thank you very much job well done and a special thanks to Kim in service and a special thanks to Kim in service More

Normally good service, but not this time. Had a problem with rear right blinker. Said they fixed it, but on the way home, same problem. Told them it was right blinker, they replaced left side tail light with rear right blinker. Said they fixed it, but on the way home, same problem. Told them it was right blinker, they replaced left side tail light housing saying it had moisture in it. Obviously didn't fix the right side blinker. More

I wasn’t in town more than a week I found what I wanted online while in town purchased it within three days great service can’t say anymore excellent things about my interaction and my transactio. online while in town purchased it within three days great service can’t say anymore excellent things about my interaction and my transactio. More

The service was great ..!!Had my oil changed in the time The service was great ..!! Had my oil changed in the time frame they said it would Everyone was very kind an helpful The service was great ..!! Had my oil changed in the time frame they said it would Everyone was very kind an helpful More

Poor job of length of time for visit. Told it would be ~ 2 hrs. Stayed in wait room. After 2 1/2 hrs , questioned Andrew about. Stated the oil change and tire rotation was done but they hadn't started on r 2 hrs. Stayed in wait room. After 2 1/2 hrs , questioned Andrew about. Stated the oil change and tire rotation was done but they hadn't started on recall. Would be another 2 hrs. After ~5 hr wait truck was ready. They should of looked at recall first. I drove 2 hrs to bring truck in. Had an afternoon planned to meet old friends for lunch but had to cancel. Had I known in beginning I would have not stayed and waited. My wife who stayed with me was furious. Probably not coming back to Jim Butler. More

Mike Johnson and staff always take care of our vehicles and exhibit professionally and courtesly and exhibit professionally and courtesly More

Brought our 2020 Traverse in because it was making an awful noise from the rear. Sounded like bad brakes but it was hard to imagine since the Traverse only had 7500 miles on it. Spoke with Rebecca Hube awful noise from the rear. Sounded like bad brakes but it was hard to imagine since the Traverse only had 7500 miles on it. Spoke with Rebecca Huber and explained the situation. She was able to do some research and found the issue. Rebecca Huber is a rock star and Jim Butler took care of me. Keep up the good work!! More

Great service! They were right there to take my truck in and explain what service would be done and when I could pick it up. and explain what service would be done and when I could pick it up. More

Horrible service, longggg wait time to get vehicle serviced let alone even looked at. 11 days to look at 16 days to get vehicle back when I was told 5-7. Also Jim Butler tried to over charge me twice serviced let alone even looked at. 11 days to look at 16 days to get vehicle back when I was told 5-7. Also Jim Butler tried to over charge me twice one of them being them adding an extra hour of labor for no reason. I know a mechanic at a GM dealership and I know how many hours the job called for and and once called them out they corrected it but that is totally unprofessional and that is theft. Horrible running business and dishonest in every aspect of business. More

Very good service department. Got right in for my appointment time and quick return on my truck appointment time and quick return on my truck More