Jim Butler Chevrolet - Service Center

My service advisor Andrew was professional and pleasant but leaving my vehicle then waiting 7 days before it got to a technician is absurd. The dealership needs to fix this problem but leaving my vehicle then waiting 7 days before it got to a technician is absurd. The dealership needs to fix this problem More

We were helped quickly. We left our car for a wiper motor replacement. We went on our way to other places. Came back our car was finished with a replacement part. Everyone was helpful and did a good job. replacement. We went on our way to other places. Came back our car was finished with a replacement part. Everyone was helpful and did a good job. More

Rebecca was awsome, took care of my problem quickly and everyone was very friendly and helpful. Took their shuttle home and when the repairs to my vehicle were completed they promptly picke me up at home a everyone was very friendly and helpful. Took their shuttle home and when the repairs to my vehicle were completed they promptly picke me up at home and drove me to the dealership to get my car. More

Third vehicle bought from Jim Butler Chevrolet and had a warranty problem. Dave Brittain, service mgr. very helpful and Kim Houseman, service advisor is an outstanding employee, very knowledgeable, helpful warranty problem. Dave Brittain, service mgr. very helpful and Kim Houseman, service advisor is an outstanding employee, very knowledgeable, helpful. and experienced. Salesman Matt Vallee is great as is John Zensen, sales mgr., Amanda, car rental/loaners efficient! More

David was up front regarding the delay of being able to diagnose my check engine light but was spot on when he said it would be fixed the same day they were able to look at it. diagnose my check engine light but was spot on when he said it would be fixed the same day they were able to look at it. More

The dealer performed good service and while it took longer than anticipated to complete, the dealer was responsive to my feedback and offered a free oil change on my next visit and was both impressed a longer than anticipated to complete, the dealer was responsive to my feedback and offered a free oil change on my next visit and was both impressed and pleased with how quickly my feedback was responded to. More

Never notified went car was finished. Very unhappy with the whole experience. Received note back my account would have 25% discount but we have service agreement so we don’t pay. Therefore the discount is the whole experience. Received note back my account would have 25% discount but we have service agreement so we don’t pay. Therefore the discount is of no use More

I have always had a good experience. But, upon checking out with the ladies in the office, I have noticed a change in friendliness. I believe they could be friendlier. out with the ladies in the office, I have noticed a change in friendliness. I believe they could be friendlier. More

After your inspect of my car i found two tail light in the back out one on each side no one spoke to me except the guy who checked me in and the woman who checked me out it took two and a half hpurs for a the back out one on each side no one spoke to me except the guy who checked me in and the woman who checked me out it took two and a half hpurs for an oil change state inspect and cabin filter my appointment was for 7:30 am More

Location is convenient for us and they always take care of whatever the cars needs. General maintenance and other repairs are always performed at Jim Butler Chevrolet on my vehicles. They are just always t of whatever the cars needs. General maintenance and other repairs are always performed at Jim Butler Chevrolet on my vehicles. They are just always there for us. More