Jim Butler Chevrolet - Service Center

Rebecca was awsome, took care of my problem quickly and everyone was very friendly and helpful. Took their shuttle home and when the repairs to my vehicle were completed they promptly picke me up at home a everyone was very friendly and helpful. Took their shuttle home and when the repairs to my vehicle were completed they promptly picke me up at home and drove me to the dealership to get my car. More

Third vehicle bought from Jim Butler Chevrolet and had a warranty problem. Dave Brittain, service mgr. very helpful and Kim Houseman, service advisor is an outstanding employee, very knowledgeable, helpful warranty problem. Dave Brittain, service mgr. very helpful and Kim Houseman, service advisor is an outstanding employee, very knowledgeable, helpful. and experienced. Salesman Matt Vallee is great as is John Zensen, sales mgr., Amanda, car rental/loaners efficient! More

David was up front regarding the delay of being able to diagnose my check engine light but was spot on when he said it would be fixed the same day they were able to look at it. diagnose my check engine light but was spot on when he said it would be fixed the same day they were able to look at it. More

The dealer performed good service and while it took longer than anticipated to complete, the dealer was responsive to my feedback and offered a free oil change on my next visit and was both impressed a longer than anticipated to complete, the dealer was responsive to my feedback and offered a free oil change on my next visit and was both impressed and pleased with how quickly my feedback was responded to. More

Never notified went car was finished. Very unhappy with the whole experience. Received note back my account would have 25% discount but we have service agreement so we don’t pay. Therefore the discount is the whole experience. Received note back my account would have 25% discount but we have service agreement so we don’t pay. Therefore the discount is of no use More

I have always had a good experience. But, upon checking out with the ladies in the office, I have noticed a change in friendliness. I believe they could be friendlier. out with the ladies in the office, I have noticed a change in friendliness. I believe they could be friendlier. More

Location is convenient for us and they always take care of whatever the cars needs. General maintenance and other repairs are always performed at Jim Butler Chevrolet on my vehicles. They are just always t of whatever the cars needs. General maintenance and other repairs are always performed at Jim Butler Chevrolet on my vehicles. They are just always there for us. More

After your inspect of my car i found two tail light in the back out one on each side no one spoke to me except the guy who checked me in and the woman who checked me out it took two and a half hpurs for a the back out one on each side no one spoke to me except the guy who checked me in and the woman who checked me out it took two and a half hpurs for an oil change state inspect and cabin filter my appointment was for 7:30 am More

Service advisor texted to let me I can reach him while he had my truck and when I texted asking him a question he never responded. I also requested a quote on something I would like done and never got that e had my truck and when I texted asking him a question he never responded. I also requested a quote on something I would like done and never got that either More

Oil change appt at 2 pm Asked why it was taking so long Oil change appt at 2 pm Asked why it was taking so long at 3pm. Was told it takes 90 minutes to process the paperwork order. REALLY!!! I have a fric Oil change appt at 2 pm Asked why it was taking so long at 3pm. Was told it takes 90 minutes to process the paperwork order. REALLY!!! I have a frickin 2pm appointment!! Asked a associate for a update for when it would be done. He never came back to tell me. Saw him talking with a female and never bothered to look my way. Will NEVER return here for a oil change. Got out of there FINALLY at 4:15. Unbelievable! This was on a Thursday when I made the appointment was told on the phone it won't be as busy as a Monday. We are going back to Elco were I only have to wait 45 minutes. Very poor customer service at this place! More