Jim Butler Chevrolet - Service Center

Service was excellent. Only brought here since I bought here to get the free service. This was one of the few times I had good service here. Kim is always excellent, and the guy this time was awesome too. here to get the free service. This was one of the few times I had good service here. Kim is always excellent, and the guy this time was awesome too. He is not listed in the employee selection, and cannot remember his name. I suggest getting appointments as early as possible to avoid headaches. More

Totally positive experience. From my service advisor, Andrew, to the rental agent, Amanda. The diagnosis was accurate; the service work was excellent & my 2015 Equinox is purring once again. Thank you! Andrew, to the rental agent, Amanda. The diagnosis was accurate; the service work was excellent & my 2015 Equinox is purring once again. Thank you! More

I had a scheduled appointment, but It took three hours to get a oil change. will not go back for another oil change At Jim Butler Chevrolet dealership. get a oil change. will not go back for another oil change At Jim Butler Chevrolet dealership. More

Too long to get in for warranty work - poor communication, poor customer service and poor quality of work. Would not recommend purchasing from this location or using shop communication, poor customer service and poor quality of work. Would not recommend purchasing from this location or using shop More

Helpful Service Advisors that were prompt & willing to go that extra mile for customer satisfaction. I don’t necessarily agree with what the Technicians stated, in not being able to replicate my engine noise that extra mile for customer satisfaction. I don’t necessarily agree with what the Technicians stated, in not being able to replicate my engine noise that I still hear. More

In my opinion, Jim Butler has a top-notch service department. They are consistently friendly and helpful. The service managers keep you up to date and are honest with their work; full transparency! department. They are consistently friendly and helpful. The service managers keep you up to date and are honest with their work; full transparency! The cashier provides great customer service as well. I appreciate how well they maintain the waiting as well - details matter! More

Thanks for doing exactly as we suggested by taking the dashboard cover completely off to complete the problem. The Captiva is now much more pleasant to drive. dashboard cover completely off to complete the problem. The Captiva is now much more pleasant to drive. More

We trust Jim Butler Chevrolet. They always do high quality work on our vehicles. That is why we keep coming back year after year. Good job! quality work on our vehicles. That is why we keep coming back year after year. Good job! More

When I received a call asking for a review, I expressed how I was surprised that the service employee was much more friendly and easier to work with this time than they had been in the past but this person how I was surprised that the service employee was much more friendly and easier to work with this time than they had been in the past but this person told me they have always been pleasant and easy to work with. I’m giving you my opinion and NO they have not. I almost quit coming to this dealership because of their bad attitude and telling me I needed more done to my car than I actually did. This time I was impressed with the attitude and the quick service to my vehicle. More

Sat in the garage for 45 minutes before they told me I can exit my car kept telling me someone will be right with you can exit my car kept telling me someone will be right with you More