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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,276 Reviews

4,276 Reviews of Jim Butler Chevrolet - Service Center

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November 20, 2020

Very professional. Concerned,treat YOU like royalty.did not give up when credit score was low, i extremely happy and recomend Jim Butler to everyone. THANK YOU More

by michellecalcaterra55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Nov 25, 2020 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 19, 2020

Where as my initial contact person was not able to help me the service manager was. He was helpful and understanding of the issue with my car that is under an extended warranty. So in the end it all worked More

by Unhappy today
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 24, 2020 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again soon!

November 19, 2020

Overall dealship was fine older lady at checkout pay area who checked me out at my last service was not having a good day ; kinda rude and snippy More

by patricia_l63049
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Nov 24, 2020 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

November 19, 2020

Was told I needed an alignment and tires on a 2020 blazer with no warranty. I have it serviced there so they should have caught it before my tires went bad More

by HVAC99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one returned my call
November 18, 2020

Jim Butler Chevrolet is the best dealer in Greater St. Louis and probably the Midwest. My experience was great through the whole process. From the time I walked in the front door until I left, no pressure More

by KEVIN_BREEDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, Inc.. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2020

This dealership has really been easy to work with. I am appreciative of the service I have received from them. Thanks for all your help. More

by KNRWRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Nov 21, 2020 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again soon!

November 17, 2020

I will definitely be along time customer and let my friends and family know how easy the guys a Jim Butler make the car buying process. More

by gbg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 18, 2020 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2020

I was quoted $120 + tax for an oil change. When the oil change was done, I was charged $152 because there were extra fees that were not mentioned. No one else charges for oil disposal, not even Dobbs. I wi More

by Cownbey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Perez
November 14, 2020

Everyone was friendly and helpful. The work was done efficiently and I have had no problems. I will definitely use your services again even though I bought my car at a different location. More

by janred77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Nov 18, 2020 -

Jim Butler Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, Inc.. Thank you so much again for your feedback! We hope you have a great day!

November 12, 2020

They were great at scheduling and getting my truck serviced. They got my truck back in the time they said. Very clean and social distancing. More

by jimfedke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! Safe travels!

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