Jim Butler Chevrolet - Service Center

They were supposed to put a leveling kit on my truck. I asked how much of a lift it was and I was told 2 to 2.5 inches. It doesn’t look like they lifted it at all. It looks exactly the same. I was also tol asked how much of a lift it was and I was told 2 to 2.5 inches. It doesn’t look like they lifted it at all. It looks exactly the same. I was also told I needed an alignment which I don’t believe it was performed because the truck pulls to the left. Don’t go here. You’ll regret it More

Service Always a great experience. Mike Johnson is my service manager. Mike is an ambassador for Jim Butler. He is always kind, friendly and helpful. He does Always a great experience. Mike Johnson is my service manager. Mike is an ambassador for Jim Butler. He is always kind, friendly and helpful. He does everything thing for you that he says he will. Mike, I appreciate you. Please take the time to recognize Mike for his outstanding customer service. More

Good communication. I also like the rewards membership benefits. Took a little long to get the work done. And it may just be a coincidence but my AC no longer worked afterwards. benefits. Took a little long to get the work done. And it may just be a coincidence but my AC no longer worked afterwards. More

Service was excellent Service for my Blazer was started on time and finished quicker than expected. The waiting area was clean comfortable. I would recommend Butler Chevrol Service for my Blazer was started on time and finished quicker than expected. The waiting area was clean comfortable. I would recommend Butler Chevrolet to my family. More

Painless I Did not have to wait very long for service completion and my cars windshield and other things were cleaned nicely. Everyone's alway friendly. I Did not have to wait very long for service completion and my cars windshield and other things were cleaned nicely. Everyone's alway friendly. More

Always pleasant Seems like I'm always there when the owner comes in....Guess he never leaves. He makes a point to say hi to all his employees as he walks in the serv Seems like I'm always there when the owner comes in....Guess he never leaves. He makes a point to say hi to all his employees as he walks in the service area. I'm sure it's the same when he passes the sales department. Makes me feel comfortable that everyone likes there job which is very important. More

Great quick service couldn’t of asked for a better experience and the price I paid keep up the great work your doing thank you everyone experience and the price I paid keep up the great work your doing thank you everyone More

Bill in service was great to deal with and fully took care of my issue! He called and explained the process and understood my frustration as the vehicle was only 8 months old. care of my issue! He called and explained the process and understood my frustration as the vehicle was only 8 months old. More

Service while visiting with sales Doug Darr told us we would have about a 2-hour wait for service due to social distancing guidelines, so my wife and I spent some time with Jon Burke i Doug Darr told us we would have about a 2-hour wait for service due to social distancing guidelines, so my wife and I spent some time with Jon Burke in sales. Jon was kind enough to arrange a test drive for a Traverse and a Tahoe which provided us with a better idea of what we want in our next vehicle. Shortly after we finished up our test drives, the service on our vehicle was finished and we were ready to go. Doug was kind enough to provide us pricing on some future services. Both Doug and Jon were very professional and helpful. More

Oil Change Dropped off my vehicle for an oil change, tire rotation and it was completed in a timely manner. Always pleasant to deal with from the phone call to s Dropped off my vehicle for an oil change, tire rotation and it was completed in a timely manner. Always pleasant to deal with from the phone call to schedule to picking it up. More