Jim Butler Chevrolet - Service Center

Waited needlessly My truck was serviced with oil change and tire rotation. Also two recalls. After Waiting 3 1/2 hours my wife called and asked why I wasn’t home yet. My truck was serviced with oil change and tire rotation. Also two recalls. After Waiting 3 1/2 hours my wife called and asked why I wasn’t home yet. Apparently I waited in the waiting room for an hour after the car was ready and never notified or called. When I checked in I told them I would wait and they showed my the waiting area so they should have known that I was there. The best part was one of the recalls wasn’t done and I had to come back. I’m not looking forward to that. John More

Worst experience.Will not get any more of my business Back to edit as my comment was reviewed. My steering wheel started to peel with less than 1000 miles on the car and less than 30 hours of running t Back to edit as my comment was reviewed. My steering wheel started to peel with less than 1000 miles on the car and less than 30 hours of running time. I was told it was not there problem as GM said No. frastraction is that they did not push this on my behalf. AS I stated below i will use another deal ship for any services i need going forward Worst experience. Will not get any more of my business Worst experience. Will not get any more of my business Worst experience. Will not get any more of my business More

As usual the service was fantastic. Doug is the best there is! I d o n t h a v e 2 5 w o r d s. there is! I d o n t h a v e 2 5 w o r d s. More

12 MONTH SERVICE The staff was friendly and professional. Service was on time and as stated. Extra assistance was given regarding point redemption. The entire experien The staff was friendly and professional. Service was on time and as stated. Extra assistance was given regarding point redemption. The entire experience was a good one. More

I have already sent a review, to an email I got on line please read it. I had a very bad experience, may not use again please read it. I had a very bad experience, may not use again More

Awesome The service was awesome. Bill was very helpful in getting shuttle service for me and Nathan, the shuttle driver was very polite and courteous. I wou The service was awesome. Bill was very helpful in getting shuttle service for me and Nathan, the shuttle driver was very polite and courteous. I would highly recommend Jim Butler for your service. More

Excellent service after the sale. Enjoy working with the people in the service department. They are always friendly and helpful. We have purchase three vehicles from this dealership and have no complaints. people in the service department. They are always friendly and helpful. We have purchase three vehicles from this dealership and have no complaints. More

Service department was very friendly, helpful and very considerate of my time. Courtesy driver took me home since it was going to take over two hours, and came and got when completed. considerate of my time. Courtesy driver took me home since it was going to take over two hours, and came and got when completed. More

It seems every time I come in for service, I leave worse off. This last time I came in for an oil change, recalls and to replace a couple filters that were recommended by my advisor. I had a screw in my bac off. This last time I came in for an oil change, recalls and to replace a couple filters that were recommended by my advisor. I had a screw in my back left tire that was my fault. No problem there. Well my tires were rotated as part of the oil change. No problem there other than now 2 of my tires are bad and the tire sensors are completely off. They show the wrong tire low. So when I went to air up the low tires according to the sensors I out air in the wrong one and up with 1 really high tire and 2 really low tires. I screenshotted my display that showed the sensors and sent it via text to my advisor. No response. I sent another text. No response. I feel more like money than I do a customer. You guys are close to our house and my wife and I have been going to you guys for years. But we are making a change. We won’t be coming back anymore. More

The service was fast and they provided me with a rental car for the time they were servicing my car. Highly recommend this dealer for sales and service car for the time they were servicing my car. Highly recommend this dealer for sales and service More