Jim Butler Chevrolet - Service Center

Front end problems Doug was outstanding. Extremely helpful, kept me informed throughout the process. I had front end issues, made an appoitment, and the turn around Doug was outstanding. Extremely helpful, kept me informed throughout the process. I had front end issues, made an appoitment, and the turn around time was fast! More

Always Great Even though I was not happy that I had to bring in my 2018 Hybrid Malibu due to a high pitched noise and my engine light coming on, the service center Even though I was not happy that I had to bring in my 2018 Hybrid Malibu due to a high pitched noise and my engine light coming on, the service center handled it promtly and with great customer care. I was able to get my car fixed in one day and it was under warrenty. I am always pleased with the service I receive at Jim Butler. More

Persistent Transmission Issue The folks at Jim Butler Chevrolet are nice to work with, but they have not been able to diagnose and fix a persistent transmission issue with my truck The folks at Jim Butler Chevrolet are nice to work with, but they have not been able to diagnose and fix a persistent transmission issue with my truck. If they don’t get a computer code that tells them what’s wrong, they don’t know what to do. My truck jolts into first gear so hard sometimes that it feels like we’ve been rear ended! The technicians say that’s normal for the Chevy 8 speed transmission!? That’s crazy. You don’t spend almost $50k on a truck that makes you feel like you’ve been rear ended at random times! More

Warranty Work Quick turnaround. My service assistant also advised I was due for a free oil change and tire rotation. She called me when the work was completed and w Quick turnaround. My service assistant also advised I was due for a free oil change and tire rotation. She called me when the work was completed and was very friendly. More

Service Dept. -- received a call from Butler Chevrolet saying there was an update due ,scheduled an appointment and had the work done . excellent service, in and out w received a call from Butler Chevrolet saying there was an update due ,scheduled an appointment and had the work done . excellent service, in and out within an hour. More

Horrible place will never come here again damaged my car and said I did it with a false picture. The exact part that was suppose to be replaced was the one damaged and they're not gonna fox it and said I did it with a false picture. The exact part that was suppose to be replaced was the one damaged and they're not gonna fox it More

2 hours to complete a scheduled oil change is a tad too long.Waiting room helps. Nice not to have a light bulb to replace this time...Lol long.Waiting room helps. Nice not to have a light bulb to replace this time...Lol More

Service All work completed as requested. On time per appointment time. Price was very responsible and the waiting area was very nice. The free wash is a nice All work completed as requested. On time per appointment time. Price was very responsible and the waiting area was very nice. The free wash is a nice touch. More

Service was excellent. Gave me a shuttle home fairly quickly. Loved the doughnuts and coffee! Only complaint oil change was a little pricey! Take care. quickly. Loved the doughnuts and coffee! Only complaint oil change was a little pricey! Take care. More

rude and way too long I hate giving negative reviews however, this is the first time I have gad a bad experience there. The guy that checked me in was very rude and it too I hate giving negative reviews however, this is the first time I have gad a bad experience there. The guy that checked me in was very rude and it too almost 3 hours for an oil change. More