4,276 Reviews of Jim Butler Chevrolet - Service Center
Online scheduling of appointment was easy and very useful. Pulled up in garage and was met by friendly and helpful woman. Work was excellent and checkout was a breeze. useful. Pulled up in garage and was met by friendly and helpful woman. Work was excellent and checkout was a breeze. More
Staff has been great from start to finish. Unfortunately my 2020 Silverado has been in the shop most of the time. Don’t know if I would by another Chevy after this ordeal. my 2020 Silverado has been in the shop most of the time. Don’t know if I would by another Chevy after this ordeal. More
My visit wet very well. I had a warranty replacement for the step bars on my 2018 Colorado Redline. The parts came in very quick, got my appointment scheduled and got the parts replaced within about an hou the step bars on my 2018 Colorado Redline. The parts came in very quick, got my appointment scheduled and got the parts replaced within about an hour and a half. Kim Hausmann did a great job! More
Service consultant was great! Bill Timmons was the service consultant whom I worked with. He answered all my questions. He told me when to schedule other services that were neede Bill Timmons was the service consultant whom I worked with. He answered all my questions. He told me when to schedule other services that were needed on my vehicle. He told me how long the work on my car would take and why. It was all good. More
I dropped the car off and it was fixed in less than 1 day. Usually it takes longer since they are so busy at Jim Butler. My daughter was delighted her car was fixed so fast. day. Usually it takes longer since they are so busy at Jim Butler. My daughter was delighted her car was fixed so fast. More
Service writer Mike Johnson has always exceeded expectation and does a great job in getting the car in and out. Dealership always clean and neat expectation and does a great job in getting the car in and out. Dealership always clean and neat More
Kayl in service was great. As I was leaving had to turn back around to service dept. who ever change my oils and rotate my tires didn’t put next oil change sticker on windshield and my tire pressure was sa back around to service dept. who ever change my oils and rotate my tires didn’t put next oil change sticker on windshield and my tire pressure was same as it was when I pulled it didn’t fill tire pressure il to recommendation. Also he didn’t use the paper floor mate was still on my dash when I left folded. I came back and talk to service manger about issue More
Have good relationship with Butler Chevrolet and their staff. Have purchased last 5 cars from Butler, Have really appreciated these three Butler staff who have always been straight-forward, honest, staff. Have purchased last 5 cars from Butler, Have really appreciated these three Butler staff who have always been straight-forward, honest, efficient, and always try to help: Alex Cox (have known Alex since 2009); Kim Hausmann, service writer; and John Jensen, new car sales for our last three cars purchased. More
bad attitudes from manager. I have been using my company discount for years he got smart when I asked him about it rude.Wish they would bring back other guy that worked in office by the door he was great. discount for years he got smart when I asked him about it rude.Wish they would bring back other guy that worked in office by the door he was great. More