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4,261 Reviews of Jim Butler Chevrolet - Service Center
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October 14, 2019
Fast and convenient. The process was very streamlined and convenient. I was in for a recall service that they estimated would take 90 minutes. So, I dropped off the truck The process was very streamlined and convenient. I was in for a recall service that they estimated would take 90 minutes. So, I dropped off the truck and was called about 45 min later that it was ready. Have always recommended Jim Butler to friends and family. Class act. More
by tool_man4
Verified CustomerEmployees Worked With
Not sure
October 14, 2019
APPOINTMENTS THE GIRLS WHO MAKE THE APPOINTMENTS NEED TO TAKE THERE TIME AND ASK QUESTIONS. THEY DID NOT ROTATE MY TIRES AS I REQUESTED IN MY PHONE CALL. I TEXT BA THE GIRLS WHO MAKE THE APPOINTMENTS NEED TO TAKE THERE TIME AND ASK QUESTIONS. THEY DID NOT ROTATE MY TIRES AS I REQUESTED IN MY PHONE CALL. I TEXT BACK REQUESTING TIRE ROTATION AND STILL DID NOT GET THEM ROTATED. More
by macmik1
Employees Worked With
Mike Johnson
October 12, 2019
Customer service You have lost me has a customer! Your service person was very rude!! All because I wouldn’t spend the money on changing fluids levels in my differenti You have lost me has a customer! Your service person was very rude!! All because I wouldn’t spend the money on changing fluids levels in my differentials, coolant flush and to change my brake fluid!! I really loved Jim Butler until now!! You don’t care about a customer only thing you care about is the money!! I guess his name was Mike Johnson! If not his name is on the computer or the paperwork!! More
by cridenour36
Employees Worked With
Not sure if was Mike Johnson that was at the service area but his name should be in the computer or on the paperwork., Mike Johnson
October 11, 2019
WAY TOO BUSY Your appointment doesn't matter unless you call and remind them. The battery for my car I was told came in to different types. But when they called Your appointment doesn't matter unless you call and remind them. The battery for my car I was told came in to different types. But when they called me to give me a price, only the more expensive one I was told was only for my car. Go figure.. Kept giving them 2nd chances, think that was the last. More
by robdenir
Employees Worked With
Not listed
October 10, 2019
Professional services as always. Everyone is very professional and helpful. Waiting room very cozy. Have a doughnut while your waiting. Service people are very thorough, explain every Everyone is very professional and helpful. Waiting room very cozy. Have a doughnut while your waiting. Service people are very thorough, explain everything to you in great details. More
by SHELIAKNEHANS
Employees Worked With
Joe Anatra, Mike Johnson
October 10, 2019
Fast and friendly service The service was incredibly fast and the team was very knowledgeable about the vehicle and all services that were performed. They were able to find the The service was incredibly fast and the team was very knowledgeable about the vehicle and all services that were performed. They were able to find the problem and get it fixed fast. They were able to get the repairs covered under warranty. More
by lkaracing
Employees Worked With
October 10, 2019
Oil change I had a 1:15 appointment for a oil change it took to 4:00 o’clock to get the oil change that’s to long I had to go to service center to find out what I had a 1:15 appointment for a oil change it took to 4:00 o’clock to get the oil change that’s to long I had to go to service center to find out what was taken so long More
by tdickerhoff22
Employees Worked With
Austin Rainey
October 10, 2019
Greg Gibbons is the man Greg was great. Very helpful and professional, from opening doors, to getting me in and out as quickly as possible. I hadn't been back since a bad e Greg was great. Very helpful and professional, from opening doors, to getting me in and out as quickly as possible. I hadn't been back since a bad experience almost two years ago. His friendly demeanor won back my faith in Jim butler. More
by kenwalschjr
Employees Worked With
Greg Gibbons
October 10, 2019
Great Service Really Nice Service & Quick Services Upon Request . I Will Be Recommending People To Do Business At This Location . I Even Saw They Had A Special Boa Really Nice Service & Quick Services Upon Request . I Will Be Recommending People To Do Business At This Location . I Even Saw They Had A Special Board With Deals For Cars Very Cool Place . More
by victoriacrigler
Employees Worked With
Mike Johnson
October 10, 2019
Just wish shop would pay attention Kim was awesome in the service dept. we discussed rotating the tires 3 times and I told her it was just done to leave alone. She put that on the servi Kim was awesome in the service dept. we discussed rotating the tires 3 times and I told her it was just done to leave alone. She put that on the service ticket but when I got home they had been rotated. I have been there several times and every time so far something was done wrong. But like a dummy I keep coming back. I wish everyone to deal with was like Kim. More
by jjdj9669
Employees Worked With
