Jim Butler Chevrolet - Service Center

My service appointments get schedule in a timely manner. My advisor, Dalton, is very knowledgeable about vehicles. He keeps me updated while my car is in service and what services my car will or may need to My advisor, Dalton, is very knowledgeable about vehicles. He keeps me updated while my car is in service and what services my car will or may need to proerly maintain my vehicle to possibly avoid major issues. Dalton and his co-workers are always kind, respectful and considerate of my time. More

I’ve went here ever since I bought this car. I’ve had some obstacles for sure. This last time I stopped in after my service, & apparently Service Advisor unavailable, young lady came up & took m I’ve had some obstacles for sure. This last time I stopped in after my service, & apparently Service Advisor unavailable, young lady came up & took my name& number so I could be called back, after a week now, I have not been called back…I have a few other issues also. More

Slow and uncommunicative like survey rather tiresome. I am too old to sit for a long time for a task that is routine and usually take 45 minutes. I am too old to sit for a long time for a task that is routine and usually take 45 minutes. More

They put parts in that were not necessary. Poorest bunch ever. Will not come back. Had to bring truck in twice. I live 50 miles away from dealer. Poorest bunch ever. Will not come back. Had to bring truck in twice. I live 50 miles away from dealer. More

I had no issues at all everything went very well staff was very helpful also was very helpful also More

Brought my car in for a recall repair. Was not told that my car would be kept for more than a day let alone a week. The correspondence was extremely poor to say the least. Any conversati Was not told that my car would be kept for more than a day let alone a week. The correspondence was extremely poor to say the least. Any conversation was because I called looking for an update on the status of my vehicle. More

Wait time great. Clean waiting area. Thanks for the. Coffee or tea or water.clean restroom too. Clean waiting area. Thanks for the. Coffee or tea or water.clean restroom too. More

Not happy with my purchase with Jim butler. It has been to the service center twice and I'll be calling again for the same issues. Brian just says what you want to hear to get you to buy a car. It has been to the service center twice and I'll be calling again for the same issues. Brian just says what you want to hear to get you to buy a car. Once the paperwork is done he washes his hands of you. He doesn't keep his word at all. My mom and grandmother just bought vehicles. He did them the same way. WE WILL NOT BE BACK. More

Dropped SUV off for engine service, service center had the SUV for a week. Engine Service light is currently still on with the same issues after said to be corrected. the SUV for a week. Engine Service light is currently still on with the same issues after said to be corrected. More

My car was there for a week when it should’ve only been there 3 there 3 More