Jim Butler Chevrolet - Service Center

Just wish shop would pay attention Kim was awesome in the service dept. we discussed rotating the tires 3 times and I told her it was just done to leave alone. She put that on the servi Kim was awesome in the service dept. we discussed rotating the tires 3 times and I told her it was just done to leave alone. She put that on the service ticket but when I got home they had been rotated. I have been there several times and every time so far something was done wrong. But like a dummy I keep coming back. I wish everyone to deal with was like Kim. More

oil change and tire rotation Didn’t have a appointment but I was able to get my work done in less than two hours. Very professional and very friendly . Would take my car back in Didn’t have a appointment but I was able to get my work done in less than two hours. Very professional and very friendly . Would take my car back in the future. More

Oil change and dashboard review The oil change and tire rotation was very professionally done. But when the truck was transferred to whom ever reviewed the scratch in the dashboard. The oil change and tire rotation was very professionally done. But when the truck was transferred to whom ever reviewed the scratch in the dashboard. The radio was changed, the A/C was turned all of the way down to low and 44 minutes were put on my truck. This is the second time my truck has been in your service center with the same results. I'm supposed to bring my truck back in to have the to half of the dash board replaced and wish I could bring it to another dealer because of my previous experiences. More

Long wait for service even though I had an appointment Was told it would take 90 minutes for oil change, tire rotation and software fix for a recall. It took two and half hours. Waiting area is nice and co Was told it would take 90 minutes for oil change, tire rotation and software fix for a recall. It took two and half hours. Waiting area is nice and comfortable. Staff is friendly and courteous. More

Fast and courteous service Made an appointment. In and out in a timely manner. Service was knowledgeable oof the work that was to be performed. Shuttle driver was very nice. Made an appointment. In and out in a timely manner. Service was knowledgeable oof the work that was to be performed. Shuttle driver was very nice. More

Quick and simple service, would recommend. Clean waiting area, friendly and attentive staff making sure your needs are met in a timely manner. Very good service, car works great after my servic Clean waiting area, friendly and attentive staff making sure your needs are met in a timely manner. Very good service, car works great after my service appointment. More

awesome! They are timely curtious clean overall great job. Exactly why I go back. What else can I say! I’m totally satisfied with sales and service provided! They are timely curtious clean overall great job. Exactly why I go back. What else can I say! I’m totally satisfied with sales and service provided! More

Always the customers fault If you like buying a $50,000 truck with a $3,000 extended warranty just to be told you have to pay for diagnostic fees then you’ve come to the right p If you like buying a $50,000 truck with a $3,000 extended warranty just to be told you have to pay for diagnostic fees then you’ve come to the right place. I’ve had a vibration when driving down the highway since day 1 that they refuse to fix or even troubleshoot without passing the expense on to the customer. More

Best dealership experience ever Kim Hausmann helped me get everything in order to get my repairs done. She was very nice and kept me updated on progress. This was the best experience Kim Hausmann helped me get everything in order to get my repairs done. She was very nice and kept me updated on progress. This was the best experience I have had with a dealer related repair. Usually overcharged and poor customer service. This interaction was simple and seamless. Jim Butler has made this a great place to buy a vehicle as well as get repairs. Thank you! More

Like the service Great service just takes too long. Have purchased 3 trucks in the last 4 years, would think service would be fairly fast just once. Not holding my bre Great service just takes too long. Have purchased 3 trucks in the last 4 years, would think service would be fairly fast just once. Not holding my breath. More