4,257 Reviews of Jim Butler Chevrolet - Service Center
An A+ for the Jim Butler team! A trip to Jim Butler always means a pleasant, relaxing time for me. Everyone is friendly, polite, and efficient. The work is done promptly, professio A trip to Jim Butler always means a pleasant, relaxing time for me. Everyone is friendly, polite, and efficient. The work is done promptly, professionally, and with no hassle. More
Amazingly fast service! Had a flat on a day Butler was closed. Took it elsewhere to get fixed of course they ruined the tire. Went to Butler and a new tire was mounted, balan Had a flat on a day Butler was closed. Took it elsewhere to get fixed of course they ruined the tire. Went to Butler and a new tire was mounted, balanced and done in less than an hour with no appointment. Thank you Butler Chevrolet you have a customer for life. More
Efficient, competent, focused. May be the single best, most customer centric and efficient garage experience I have ever seen. Good show, Mr Butler. What ever you are doing, keep May be the single best, most customer centric and efficient garage experience I have ever seen. Good show, Mr Butler. What ever you are doing, keep doing it. More
Oil change Normally even with an appointment I would have to wait at least two hours sometimes three do you have an oil change and tire rotation done. This tim Normally even with an appointment I would have to wait at least two hours sometimes three do you have an oil change and tire rotation done. This time it took less than an hour so that was a pleasant surprise. More
Cruze They worked on my car because the engine light came on they fixed it but it only ran for 2 day the it was back in here to be fixed again. They worked on my car because the engine light came on they fixed it but it only ran for 2 day the it was back in here to be fixed again. More
Car doesn’t want to start after it is warm I brought my 2016 Camaro in for a recall, oil change and because it has problems starting after it is warmed up. It usually happens on a warm day afte I brought my 2016 Camaro in for a recall, oil change and because it has problems starting after it is warmed up. It usually happens on a warm day after numerous stops. The person who checked me in sat in the car and turned it on. He said, “I’m not a mechanic, but is sure sounds like your battery.” They did a battery check and the battery was fine. No one bothered to do anything else. If you look on the internet this car has many articles about the problem. I will be calling next week to bring it in again as it still has the same problem. Mike Johnson usually takes care of me. I will be asking for him personally. He gets the job done and takes care of you. More
2009 CTS The persons I spoke to were Mallory, Melissa and my serviceman I thought was Greg-they were all professional, courteous and very helpful. My car ha The persons I spoke to were Mallory, Melissa and my serviceman I thought was Greg-they were all professional, courteous and very helpful. My car had to be towed in and all were transparent in timing as well as repairs the car required. They did not try to oversell or sell something I did not require. I will always use Jim Butler for my car needs. Thanks to all!! More
Truck difficulty When I went to start the truck, it was very difficult. I was afraid if I took it to work, I would have to have it towed, so I went directly to Butler When I went to start the truck, it was very difficult. I was afraid if I took it to work, I would have to have it towed, so I went directly to Butler, and used the drop key box with explanation. I was called shortly after 7 and we set up that I would go up there after work. There were several people but Dave took care of 2 of us at once. Then another gentleman took over my problem as he was the one that had called me originally. I was out of the service area in a little over an hour and very happy with the outcome. More
Great and friendly service Bill Timmins always makes my visits easy and is extremely knowlegable with any questions I may ask. No issues and I don't feel pressured into getting Bill Timmins always makes my visits easy and is extremely knowlegable with any questions I may ask. No issues and I don't feel pressured into getting extra work that I may or may not need More
Always a good experience I trust them completely with my car and won’t go anywhere else. There always very friendly and even buffed out a few scratches on my bumper when I men I trust them completely with my car and won’t go anywhere else. There always very friendly and even buffed out a few scratches on my bumper when I mentioned it. I will continue to let them care for my car. More