Jim Butler Chevrolet - Service Center

Complex problem fixed my certified used Cruze had several sensor problems last fall that needed replacement. This summer, compressor and vent doors for the a/c needed fix. my certified used Cruze had several sensor problems last fall that needed replacement. This summer, compressor and vent doors for the a/c needed fix. it took a little while to exact what the problems were. Now thankfully everything is working as it should, so we are enjoying our newest car! More

Professional I always have a good experience when I take my car in for service and the communication with staff is excellent. I only take my vehicle to Jim Butler I always have a good experience when I take my car in for service and the communication with staff is excellent. I only take my vehicle to Jim Butler for service. More

Quick Service Out before estimated time 😃 This made me very happy. Waiting room was clean and there was coffee and water to drink. Plenty of seats too. Out before estimated time 😃 This made me very happy. Waiting room was clean and there was coffee and water to drink. Plenty of seats too. More

Rudeness The initial person that greeted me ,i found her to be rude in her demeanor, didn't like being put to work asking me to tag my keys put paper mat cover The initial person that greeted me ,i found her to be rude in her demeanor, didn't like being put to work asking me to tag my keys put paper mat cover on floor hang mirror tag.im thinking do i work for u? I came expecting service not to be given tasks,no smile no warmth,very happy with my salesperson but right now in the future i dont think i can allow myself to be treated in a lousy way to drive that distance and pay too,no i dont think so. More

Friendly staff, not too pushy with offers of services they recommend, and finished work on time. Overall experience was great and I would recommend this deale staff, not too pushy with offers of services they recommend, and finished work on time. Overall experience was great and I would recommend this dealership to others. More

Good as alwasy We have gotten our last 3 vehicles through Jim Butler. Always satisfied, love our new 2018 Equinox. We always receive great service, from the purchas We have gotten our last 3 vehicles through Jim Butler. Always satisfied, love our new 2018 Equinox. We always receive great service, from the purchase all the way thru to the service department More

Frustrating! The waiting area was FULL and only one person to check customers in, Second person showed up to help, got side tracked, never saw again, first pers The waiting area was FULL and only one person to check customers in, Second person showed up to help, got side tracked, never saw again, first person carried out. Then I was asked if I wanted "rotation". DAA! I pay for it whether I want or agree to this schedule or not. ????????? More

Concerned, courtious ,efficient, prompt, knowable Impressed with overall personell, very e,ffi iet and knowable. From out of town and had battery issues. Will highly recommend your dealership. I may r Impressed with overall personell, very e,ffi iet and knowable. From out of town and had battery issues. Will highly recommend your dealership. I may return to purchase my next vehicle from you.9 More

Fast, efficient, and friendly Making an appointment online was easy and readily available. My car was taken in as soon as I arrived for the appointment. Everyone I dealt with had a Making an appointment online was easy and readily available. My car was taken in as soon as I arrived for the appointment. Everyone I dealt with had a smile and made me feel like they were sincerely concerned that myself and my vehicle were taken care of properly. Thanks for the great service. More

Not the fastest service. Shuttle driver was awesome. Waited a bit before a service advisor even spoke to me for a scheduled oil change. The guy who checked in my car wound up having to give me a lift al Waited a bit before a service advisor even spoke to me for a scheduled oil change. The guy who checked in my car wound up having to give me a lift also. He was super friendly. My service advisor was a bit short with me and not warm at all. He was fine by rhe time we were done. Considering I waited over 10 minutes for him (he was nowhere to be found) he was a bit cold. Took over 2.5 hours for an oil change and tire rotation. Glad I did not wait there. More