Jim Butler Chevrolet - Service Center

awesome service Great service and very caring people From the first call to the reception they did a wonderful job understanding what I needed. Thank you so much Great service and very caring people From the first call to the reception they did a wonderful job understanding what I needed. Thank you so much More

Well, the final result was disappointing. So, this is the 2nd time this dealer has worked on something for me, not a warranty item. I continue to find items not completed or wrapped up proper So, this is the 2nd time this dealer has worked on something for me, not a warranty item. I continue to find items not completed or wrapped up properly. This time, it was an accessory that was not tightened down and two screws in the headliner that were left in the seat and not put into their proper holes. SO, I tightened the accessory down and installed the screws. It's the last 5% folks... More

The employees are very nice I had to wait awhile in my truck with my 11 month old before talking to a service tech. And didn’t see the tech I normally deal with. Dalton kiley hel I had to wait awhile in my truck with my 11 month old before talking to a service tech. And didn’t see the tech I normally deal with. Dalton kiley helped me and got the job done. My wife and I also looked at a Tahoe and fuzz was happy to show it to us and gave all the info we was after and wasn’t pushy. I like that in a salesman. We are torn about buying another vehicle for Jim Butler because of when we bought out 2016 2500 hd there were some things that were supposed to be taken care of but seemed to be forgotten about. More

very unstressful I was in and out in no time. very certious gentalman who helped me. Yes I would recamend Jim Butler Auto. Have been her since 2016 and have brought in I was in and out in no time. very certious gentalman who helped me. Yes I would recamend Jim Butler Auto. Have been her since 2016 and have brought in my car for serviecing severa times. Alwas a very nice staff More

Excellent service Reception was very courteous and informative. Mike Johnson was great. Wait time was in order. I have been doing business with Jim Butler since he to Reception was very courteous and informative. Mike Johnson was great. Wait time was in order. I have been doing business with Jim Butler since he took over the dealership in Crestwood, MO. Always very pleased with each experience. More

Friendly people Never had to wait to long for my car. They are pretty quick. And the staff there are so friendly, I like taking my car in there. Keep up the good work Never had to wait to long for my car. They are pretty quick. And the staff there are so friendly, I like taking my car in there. Keep up the good work More

Oil change and tire rotation It took a hour and forty five minutes for a twenty minute job. I had a appointment and was even early. It took forever. Not a good experience It took a hour and forty five minutes for a twenty minute job. I had a appointment and was even early. It took forever. Not a good experience More

Key fob The service took way to long for what I was getting done. I just needed a key fob programmed and it took 2 1/2 hours. The service took way to long for what I was getting done. I just needed a key fob programmed and it took 2 1/2 hours. More

Very disappointed Schedule appointment. Left vehicle. Return call3pm. Could take a couple more days before even looking at it. Told would be done in 6 hours when schedu Schedule appointment. Left vehicle. Return call3pm. Could take a couple more days before even looking at it. Told would be done in 6 hours when schedule. More

Didn't do what they told me they would. They said they would take 90 minutes to check out the car change oil fill the fluids they took over 2 hours and didn't fill my fluids had to go buy w They said they would take 90 minutes to check out the car change oil fill the fluids they took over 2 hours and didn't fill my fluids had to go buy washer fluid rig ht after the service they didn't full my tank when I bought the car and the free WiFi for 2 months was a joke only lasted 3 weeks and they turned it off but not before there blocking of my data so I couldn't use my phone data. Im supposed to have one more free service for buying at J im butler's. I think they want me to come there for my service work but with this kind of service not sure I'll even use the free visit. Really not happy with your company! More