Jim Butler Chevrolet - Service Center

Unethical at best Bought my truck at Jim Butler and have faithfully had it serviced there for 8 years and have been generally happy with my experiences. Brought it in Bought my truck at Jim Butler and have faithfully had it serviced there for 8 years and have been generally happy with my experiences. Brought it in for an oil change and new headlight a few days ago. When finished and I turned the key to leave numerous error messages on my dash pop up (service traction control, service stabilitrack) that weren’t there 45 minutes prior. Now they are asking for $100 to diagnose... I feel like I’m being played into costly repairs. This experience gives your dealership and mechanics a bad name. I was ready to purchase my next truck (and subsequent numerous years of service) from Jim Butler early next year but now might be giving George Weber a try... More

perfect Great service as usual; always timely and polite. Top notch people and skill. Report on service by electronic email save time and paperwork--follow u Great service as usual; always timely and polite. Top notch people and skill. Report on service by electronic email save time and paperwork--follow up service recommendation without pressure and estimated costs appreciated. More

Butler is best Pass several other GM dealers on my way to get my Cadillac serviced at Butler. They are the best. Friendly, fair and responsive. Work done is alwa Pass several other GM dealers on my way to get my Cadillac serviced at Butler. They are the best. Friendly, fair and responsive. Work done is always first class More

2015 GMC Bill had recommended some standard services for my truck on my last visit and I couldn’t do it then. I was called and was asked about my trucks’ serv Bill had recommended some standard services for my truck on my last visit and I couldn’t do it then. I was called and was asked about my trucks’ service needs as it was showing that I needed an oil change. So I scheduled the appointment and also some of the recommended services that Bill had mentioned before. I’m glad I did because my truck is running much better More

great job thank you so much for all the help it always a good experience and very respectful .I will be going back next time job thank you so much for all the help it always a good experience and very respectful .I will be going back next time More

Oil change and rotation Great staff-friendly and work was done in a timely mannerI would highly recommend this dealershipThey made me aware of another issue that I did not kn Great staff-friendly and work was done in a timely mannerI would highly recommend this dealershipThey made me aware of another issue that I did not know about and ordered a part!!! Great service More

Everything fixed and covered under warranty. No issues. Kim is great to work with. Had issue with heated seat not working. They also covered the rental through the warranty. Kim is great to work with. Had issue with heated seat not working. They also covered the rental through the warranty. More

The service dept. made my visit fast & pleasant Went for my routine oil change. The service dept got me in and out in no time and as always were so pleasant and cordial, as well as the rest of the Went for my routine oil change. The service dept got me in and out in no time and as always were so pleasant and cordial, as well as the rest of the Jim Butler team. More

Excellent service and great staff Service always done right the first time and the staff goes out of their way to make us comfortable and happy. No reason to go anywhere else. Thank Service always done right the first time and the staff goes out of their way to make us comfortable and happy. No reason to go anywhere else. Thank You very much!! More

Impala service Kim was amazing!!!!!! She went way above to make sure my car was a priority. She kept me posted on the repairs and she returned my call. I could not h Kim was amazing!!!!!! She went way above to make sure my car was a priority. She kept me posted on the repairs and she returned my call. I could not have asked for more from her. You’re lucky to have her. More