Jim Butler Chevrolet - Service Center

A wonderful relief The transmission broke on my vehicle. I was still under a power train warranty but that didn’t help my anxiety. I’ve had so many people tell me horror The transmission broke on my vehicle. I was still under a power train warranty but that didn’t help my anxiety. I’ve had so many people tell me horror stories of their service centers getting around warranties, doing low quality work, and over charging a customer while they feel held hostage on a vehicle they need. Thankfully Doug and Jim Butler was the complete opposite. It took Doug 4 hours, but in that time they diagnosed my issue as well as another I didn’t know about, and worked with GM to make sure it all got covered under my warranty. Plus secured me a rental free of charge so I wouldn’t be stranded. Once the work was completed, there were no hidden charges, and no last minute changes than what I was told before. It was a large relief that the dealership I had to deal with was Jim Butler and not somewhere where I would have my own horror story. Thank you Doug, and thank you Jim Butler. More

Great experience as always. Jim Butler has always taken care of us and our cars. Kim has been the servcie representative that has taken are of us whenever she is at work. She i Jim Butler has always taken care of us and our cars. Kim has been the servcie representative that has taken are of us whenever she is at work. She is excellent and one of the main reasons we continue to buy from Jm Butler. We are now driving our fifth vehicle from Jim Butler since 2001. More

Second of my second scheduled service Went in for my second scheduled service on my 2018 Chevrolet Malibu. I dropped it off about 9:15am and it was done by 10:20am. Went in for my second scheduled service on my 2018 Chevrolet Malibu. I dropped it off about 9:15am and it was done by 10:20am. More

First oil change Was taken care of right away. The first oil change was complimentary. They service person looked at the car. Asked if I had any questions or concerns. Was taken care of right away. The first oil change was complimentary. They service person looked at the car. Asked if I had any questions or concerns. Gave an estimated time of completion. When it was done they came, took me to the cashier to get my keys and to check out. No charge! More

Very easy and good service They did a great job repairing my van and were very nice and easy to work with. I would highly recommend them to anyone needing auto services. Would a They did a great job repairing my van and were very nice and easy to work with. I would highly recommend them to anyone needing auto services. Would also recommend them for new car or truck sales More

Jim Butler Chevrolet (JBC) stands by their work I had what looked like a blower motor that failed on my hvac system, and JBC diagnosed it as such. They replaced it, but found that it was inoperabl I had what looked like a blower motor that failed on my hvac system, and JBC diagnosed it as such. They replaced it, but found that it was inoperable when grounded, but operated when ungrounded. They did not charge for the new blower, and they sent it back to the warehouse even though they could have left it, and charged full price like we all know some shops will pull. They only did this after confirming that the old blower worked in like fashion. At this point, they discovered a faulty wire, so they replaced it. I recieved the truck (04 chevy colorado), and I used the heater for about a day until it failed again. Upon an additoonal inspection, JBC dug into the problem a little deeper to find and replace a faulty terminal. They stuck by their original diagnosis, and did not charge me the extra shop time, so I appreciate their integrity and honesty. More

Great service Doug and the service staff got me in and out quickly!! Mike Marshall even checked in on me to see that everything was OK! Marc Doug and the service staff got me in and out quickly!! Mike Marshall even checked in on me to see that everything was OK! Marc More

A great experience The service writers mechanics everyone was great the truck performs well I would definitely recommend them to all my friends and family Doug kircher i The service writers mechanics everyone was great the truck performs well I would definitely recommend them to all my friends and family Doug kircher is the man More