Jim Butler Chevrolet - Service Center

All employees were helpful and very kind and knowledgeable. Work was done quickly and effectively knowledgeable. Work was done quickly and effectively More

I had my second oil change with this dealership and it was not a positive experience. When I arrived home, there were 21+ oil drippings on my NEWLY POURED driveway. As you can imagine my dismay. I imme was not a positive experience. When I arrived home, there were 21+ oil drippings on my NEWLY POURED driveway. As you can imagine my dismay. I immediately conctacted the Service Manager/Mr. Geringer (very knowledgeable and good people skills) and he advised this sometime occurs. Oil from when the technician drains the pan can end up in some places within the motor. Not being a mechanic, it would be most helpful and less alarming to have had this explained. Needless to say, I will be seeking another dealership's expertise. I can only hope other customers are more informed. More

Friendly friendly people, great service. Great vibe. Loved my visit. Definitely going back, thank you Great vibe. Loved my visit. Definitely going back, thank you More

I already reviewed it once, once should be enough. having to review it in 15 words having to review it in 15 words More

When they did my oil change they topped off my fluids and left antifreeze all over my battery and dripped oil across the top of my engine. And I asked them to replace the rear wiper and they didn't do that e left antifreeze all over my battery and dripped oil across the top of my engine. And I asked them to replace the rear wiper and they didn't do that either. This was my first and last time coming.... when I mentioned it to the service advisor nothing was done and I had 2 vehicles there. More

Kim was outstanding as usual. . Very helpful and a great person to represent your team. . Very helpful and a great person to represent your team. More

You treated us very professional and courteous. Would strongly recommend you to family and friends. Would strongly recommend you to family and friends. More

Extremely disappointed in the Service Center at Jim Butler Chevrolet. Had a check engine light that I got checked for free at Autozone where they told me the exact part that needed to be replaced. I Butler Chevrolet. Had a check engine light that I got checked for free at Autozone where they told me the exact part that needed to be replaced. I tried setting an appointment with Jim Butler to get it fixed and to see if it was covered by my warranty but was told I needed to schedule an appointment weeks out first to drop it off for them to rediagnose. Dropping off was the only option since they “didn’t know when they’d get to it”. I had no other options with them and all other Chevy dealers were atleast 1-2 months out so I made the appointment. Dropped it off on a Thursday and was told it likely wouldn’t be seen until Wednesday. At this point, I probably should’ve fought more to bring my car in then since it was still completely safe to drive but I’m bad with confrontation and didn’t want to be pushed to back of line. This now meant I would likely be needing their rental until then since they are closed Saturday/Sunday. Surprisingly, I got a call the next morning that my car was done. The diagnosis was the exact same I got from Autozone and oh yeah, it’s actually not covered under your warranty so you need to pay 200$ for the diagnosis and 70$ for the rental that I shouldn’t have needed. Lady on the phone let slip that her technician that did my car was out that day meaning it was likely checked Thursday and I never needed to drop it off (checking a sensor to “diagnose” only takes a few minutes anyway). They gave me options to buy the part that was on back order up front and to leave my car there until they got it done, but then I’d need to continue to pay for the rental I don’t need. So now I’m out $270 for them to literally have done NOTHING and I have to go around to other mechanics to try and actually get it fixed. This whole issue never would’ve happened if they would have seen if my issue was covered under warranty up front but it really just seems like they were wanting some easy money. More

This was the first oil change & tire rotation on the 2025 Malibu RS. Kayla did a Great Job educating me on the future pricing, frequency & multi-point inspection. Completed a thorough follow-up on all resul Malibu RS. Kayla did a Great Job educating me on the future pricing, frequency & multi-point inspection. Completed a thorough follow-up on all results. Extremely knowledgeable & Super Friendly!! Great Experience. Don Remaly. More

All employees were helpful and considerate. Text reminders were helpful. Only issue I had is that I felt 2hrs and 45 minutes for an oil change was a bit excessive Text reminders were helpful. Only issue I had is that I felt 2hrs and 45 minutes for an oil change was a bit excessive More