Ian Jackson

Ian was very determined to get me in a vehicle when I wasn’t too confident about getting approved myself. He was a HUGE help and got me in a vehicle like he said he would. wasn’t too confident about getting approved myself. He was a HUGE help and got me in a vehicle like he said he would. More

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Ian and the finance manager were awesome. I actually got a vehicle that I liked with an affordable monthly payment I actually got a vehicle that I liked with an affordable monthly payment More

by robyna690 Verified Customer Verified Customer

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I received premium service from salesman Ian. He was very helpful thought out the entire process. He was always willing to go the extra mile. No matter what my concern was he responded very quick He was very helpful thought out the entire process. He was always willing to go the extra mile. No matter what my concern was he responded very quickly. Best car salesman I have encountered. The office staff and service dept. were very attentive too. I will be back in the future. More

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Terrible experience and continues to get worse. I purchased a certified pre-owned vehicle in late Oct 2023. The vehicle's fluids were never filled and they did a very poor job of detailing the car I purchased a certified pre-owned vehicle in late Oct 2023. The vehicle's fluids were never filled and they did a very poor job of detailing the car dead bees were in the A/C vents. 2 weeks ago my transmission went out. I had the vehicle towed here and for it sat there for 2 days before ANYONE reached out to me to go over the warranty process and they only did so because I called and complained. This Monday I picked it up after the transmission was replaced and drove home. When I got home my key would not come out of the ignition and it did it again the next time I used it. I came back Tuesday morning to have them look at it. They said it would take 30-45 mins. We waited for over an hour and decided to go back and ask how it was coming along. He then immediately pulled the car up. My time is very important to me, and I was missing work to deal with this, so it was extremely irritating that I wasn't called Immediately when it was done. I got home and my key is still getting stuck in my ignition, I noticed dents ALL OVER the hood and roof of the car that were not there before it was towed there. Update: I have updated my review to be more fair. They were able to replace the ignition and another part underneath the vehicle and sent it over to a Honda Dealership just to make sure it was being correctly repaired, I guess. I was worried they would charge me for these repairs but they did not. I still had issues but to be fair they have upheld their side and done what was needed to get everything repaired. More

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I had a great experience with Ian at Jim Butler! I found exactly the used car I wanted and the price was right! It was so good I sent my friend and Cot a $200 referral check. Highly recommend… I found exactly the used car I wanted and the price was right! It was so good I sent my friend and Cot a $200 referral check. Highly recommend… More

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Couldn’t recommend anyone better than Ian and the Jim Butler team. They truly are the best around. Butler team. They truly are the best around. More

by trenton.j.bequette Verified Customer Verified Customer

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This dealership is very reasonable and kind, they keep you informed every step of the way. They are there to help you spend less and save more! you informed every step of the way. They are there to help you spend less and save more! More

by twikoff1995 Verified Customer Verified Customer

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I was extremely pleased with the service I received. Ian Jackson was very helpful and very easy to talk to. Ian Jackson was very helpful and very easy to talk to. More

by KAPPLERB Verified Customer Verified Customer

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We were mis-led with the whole transaction. I will not be using your dealership in the future, nor making any recommendations to friends. I will not be using your dealership in the future, nor making any recommendations to friends. More

by FUNNYFACE432011 Verified Customer Verified Customer

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Ian Jackson and his team patiently answers all our questions and this helps us to get our dream car. questions and this helps us to get our dream car. More

by ileenchisvo Verified Customer Verified Customer

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