Jim Butler Chevrolet - Service Center

Friendly staff, not too pushy with offers of services they recommend, and finished work on time. Overall experience was great and I would recommend this deale staff, not too pushy with offers of services they recommend, and finished work on time. Overall experience was great and I would recommend this dealership to others. More

Good as alwasy We have gotten our last 3 vehicles through Jim Butler. Always satisfied, love our new 2018 Equinox. We always receive great service, from the purchas We have gotten our last 3 vehicles through Jim Butler. Always satisfied, love our new 2018 Equinox. We always receive great service, from the purchase all the way thru to the service department More

Not the fastest service. Shuttle driver was awesome. Waited a bit before a service advisor even spoke to me for a scheduled oil change. The guy who checked in my car wound up having to give me a lift al Waited a bit before a service advisor even spoke to me for a scheduled oil change. The guy who checked in my car wound up having to give me a lift also. He was super friendly. My service advisor was a bit short with me and not warm at all. He was fine by rhe time we were done. Considering I waited over 10 minutes for him (he was nowhere to be found) he was a bit cold. Took over 2.5 hours for an oil change and tire rotation. Glad I did not wait there. More

Oil change, tire rotation The best thing a car owner can do it drop the car off. If you have to wait, as I did, the waiting area is clean and comfortable. They provide coffee The best thing a car owner can do it drop the car off. If you have to wait, as I did, the waiting area is clean and comfortable. They provide coffee and bottled water (and donuts) which is nice too. The staff is very apologetic if the service takes longer than expected, but explain everything done to the car and when it might need something in the future. I also get a free car wash every time I go there. I feel like they care about their customers and I would recommend any friends or family to go to Butler. More

Professional Service Center Had our oil changed. Service was professional in every way. Very organized. Exceeded expectations. We dropped our vehicle off and they called when f Had our oil changed. Service was professional in every way. Very organized. Exceeded expectations. We dropped our vehicle off and they called when finished. I liked not having to wait for vehicle while being serviced. More

Great Everyone greeted me with a hello and a smile!!! Great service, I was in and out in about an hour!!! Really took care of my car issues!! Everyone greeted me with a hello and a smile!!! Great service, I was in and out in about an hour!!! Really took care of my car issues!! More

Well, the final result was disappointing. So, this is the 2nd time this dealer has worked on something for me, not a warranty item. I continue to find items not completed or wrapped up proper So, this is the 2nd time this dealer has worked on something for me, not a warranty item. I continue to find items not completed or wrapped up properly. This time, it was an accessory that was not tightened down and two screws in the headliner that were left in the seat and not put into their proper holes. SO, I tightened the accessory down and installed the screws. It's the last 5% folks... More

service work The wait time was extremely reasonable and everyone was helpful and very friendly! I will definitely keep making my appointments through jim butler se The wait time was extremely reasonable and everyone was helpful and very friendly! I will definitely keep making my appointments through jim butler service department! More

Oil change Dalton is a excellent service advisor and always professional. Butler is the only dealership that takes care of our vehicles,.and this is because of D Dalton is a excellent service advisor and always professional. Butler is the only dealership that takes care of our vehicles,.and this is because of Dalton Kiley . More

The employees are very nice I had to wait awhile in my truck with my 11 month old before talking to a service tech. And didn’t see the tech I normally deal with. Dalton kiley hel I had to wait awhile in my truck with my 11 month old before talking to a service tech. And didn’t see the tech I normally deal with. Dalton kiley helped me and got the job done. My wife and I also looked at a Tahoe and fuzz was happy to show it to us and gave all the info we was after and wasn’t pushy. I like that in a salesman. We are torn about buying another vehicle for Jim Butler because of when we bought out 2016 2500 hd there were some things that were supposed to be taken care of but seemed to be forgotten about. More