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4,287 Reviews of Jim Butler Chevrolet - Service Center
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February 28, 2024
I went 7 days without getting an update about the repairs to my vehicle. Had to call 3 times and speak to the service manager just to find out that vehicle had been ready for 2 days. Horrible customer servic to my vehicle. Had to call 3 times and speak to the service manager just to find out that vehicle had been ready for 2 days. Horrible customer service. Will not be coming back. More
by dnljns044
Verified CustomerEmployees Worked With
Wyatt
February 28, 2024
I had to reach out more than the dealership did to find out the status on the repairs. Wasn't able to talk to anyone when I picked up my vehicle so hoping the problem won't happen again in the futue out the status on the repairs. Wasn't able to talk to anyone when I picked up my vehicle so hoping the problem won't happen again in the futue More
by urban1026
Employees Worked With
Wyatt
February 27, 2024
I have worked with Kim for 15 years? Long time. The combination of her patience, personality, and traffic directing has made my service experience with Butler even more exceptional. Y Long time. The combination of her patience, personality, and traffic directing has made my service experience with Butler even more exceptional. You guys have always been there when I needed you most!! More
by brandel578
Employees Worked With
February 26, 2024
Tony was great to work with. I contacted him about a vehicle I was interested in, he was able to get it on the lot quickly—no pressure on the sale, quick and easy negotiation. B I contacted him about a vehicle I was interested in, he was able to get it on the lot quickly—no pressure on the sale, quick and easy negotiation. Bill Timmons was able great in the service department. More
by ANDREWJHALLEY
February 26, 2024
Jim Butler Chevrolet has been "my car company" since 1992. ... I come back here for the superior service. (Thank you Kim Hausmann!.) 1992. ... I come back here for the superior service. (Thank you Kim Hausmann!.) More
by cmhulett
February 26, 2024
All the service employees were efficient, knowledgeable and very professional. Great experience in getting my emissions tested. and very professional. Great experience in getting my emissions tested. More
by nancystirmlinger
February 26, 2024
I was very pleased with my entire service even with the help of using my gm points. Thank you! help of using my gm points. Thank you! More
by dfietsam
February 23, 2024
Terrible service didn’t complete the task at hand, plush I left with a front cracked front windshield that wasn’t there when I brought the car. I left with a front cracked front windshield that wasn’t there when I brought the car. More
by terenceclark561
February 23, 2024
Attentive, accommodating, courteous, kind, understanding Professional, knowledgeable, resourceful, pleasing and courteous Friendly, knowledgeable, friendly, engaging Professional, knowledgeable, resourceful, pleasing and courteous Friendly, knowledgeable, friendly, engaging More
by simpsonpenny
Employees Worked With
Wyatt
February 23, 2024
Stopped in to get a battery replacement for a key fob and a nitro fill in all four tires. After two hours of waiting had to let about 20psi out of the tires to get them to the right poundage before I could l a nitro fill in all four tires. After two hours of waiting had to let about 20psi out of the tires to get them to the right poundage before I could leave due to being overinflated by the tech. Don’t believe it should take two hours and if it does then you should not have to worry about what work is done and if it’s done correctly. More
by jboedy
