Jim Butler Chevrolet - Service Center

Communication needs to be improved. The finance manager told me she would mail me or call me to come pick up my title. Three weeks later I hadn’t heard a word, so I called my sales cons The finance manager told me she would mail me or call me to come pick up my title. Three weeks later I hadn’t heard a word, so I called my sales consultant and my title was just sitting in a managers desk. I also took my Camaro into the service center because the leather was wrinkling on the seats, and was told GM should have a response within a few days. It took over two weeks and two messages left with the service center before the advisor finally called me to tell me GM needed more information. On top of this, I paid $250 to have nitrogen put into my tires when I took delivery, and waited an hour for a tech to do it, to learn it was never done. I have taken it back two times to have the nitrogen corrected and my tires still fluctuate 3-5 psi, so either the dealer never fully put nitro in the tires or nitro is a total waste of money. I eventually just started putting air in the tires myself. More

Very clean and thanks for Christmas meal for clients also! Everyone is so nice Service technician very thorough also! Everyone is so nice Service technician very thorough More

3 hours for a oil change and tire rotation. someone did not put the wheel lock back in the car after my last service and I had to return to get a replacement someone did not put the wheel lock back in the car after my last service and I had to return to get a replacement More

Quick to get checked in, but took over 2 hours to do an oil change, tire rotation, and fluids check. I did have an appointment and was one of the first appointments on the books there. Service overall thou oil change, tire rotation, and fluids check. I did have an appointment and was one of the first appointments on the books there. Service overall though was very professional and everyone I spoke with was extremely kind. More

I will come back to Jim Butler for all my cars. Wonderful service and great people! Wonderful service and great people! More

My car buying experience at Jim Butler Chevrolet was one of the best I've experienced. Polite, professional and appreciative of my business! Great job guys! of the best I've experienced. Polite, professional and appreciative of my business! Great job guys! More

Didn't resolve the entertainment console issue. Problem arose as soon as I drove off the lot. It gets tiresome being treated as if it doesn't matter. I will be finding a different dealer for futur Problem arose as soon as I drove off the lot. It gets tiresome being treated as if it doesn't matter. I will be finding a different dealer for future service. Jim Butler should teach thier staff that the customer matters! More

Service writer was very helpful,waiting room was clean. Explained everything that was happening. Excellent Explained everything that was happening. Excellent More

They told me they could get me a vehicle despite my credi and indeed they did and indeed they did More

Great service at a great price. Service staff iexcellent at helping you with your car issuea. Service staff iexcellent at helping you with your car issuea. More