Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,243 Reviews

4,243 Reviews of Jim Butler Chevrolet - Service Center

Sort by
December 20, 2023

Our salesman, Mike was the best. He went above and beyond to sure we were happy with our new vehicle. This is our third vehicle from Jim Butler Chevrolet. They always have the best p More

by bobkathybj
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2023

My experience with Jim Butler was amazing. I was how fast and efficient everything went. Mike was amazing, very friendly and so helpful on explaining any questions I had. More

by buehlerkristina77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

December 20, 2023

I had a very good experience with Jim Butler. Mike Taylor was amazing to work with. He helped me get in the vehicle I wanted and was very friendly. I would recommend anyone who needs a car to see More

by buehlerkristina77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Dec 22, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

December 19, 2023

We dropped off our car on a Tuesday evening & were told that it would be assessed within 72 hours; however, it wasn't assessed until the following Monday or Tuesday. It was repaired by the following day fo More

by lreutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Dec 20, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 18, 2023

THE VISIT WAS AWESOME FROM CHECK IN TOO RENTAL 5 STAR FOR SHURE PROFESIONAL STUFF More

by pumatransmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 18, 2023

Kept my car 8 days and overcharged me by about $400. I don't recommend going here. More

by saltrecon88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Dec 19, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience and maybe find solutions, please reach out to our service manager directly at 636-714-3001.

December 18, 2023

I brought mt truck in to be fixed and your technicians messed up my power steering. I'll be taking my truck to a different shop for a second opinion. More

by rodriquezjose61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Dec 20, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

December 16, 2023

I had one of the best experience I could ever imagine so thanks for everything you guys do above and beyond nice doing business with yaw until next time More

by cynthiawilliams589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Dec 19, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 16, 2023

3rd used car bought here, had the same car in service multiple times for the same repair. More

by guessbj507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience and maybe find solutions, please reach out to our service manager directly at 636-714-3001.

December 16, 2023

The oil change and tire rotation was faster than norm. I can really appreciate that. More

by tishsimmons1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

...
67
...