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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,244 Reviews

4,244 Reviews of Jim Butler Chevrolet - Service Center

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November 01, 2023

Fuzz has been great, I strongly recommend Jim Butler Chevrolet for all your car/truck shopping More

by adamdragon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 01, 2023

Kayla was super helpful! I had to bring my 2019 Silverado back the next day after it was supposed to be fixed . They got me in and remedied the problem as quickly as possibl More

by dcrpdeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Nov 03, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

November 01, 2023

Our adviser was really helpful and knowledgeable. He made the experience easier. Thank you Bill More

by jrclogran
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 03, 2023 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2023

I have been coming since I bought the car at J. Butler. Very happy with service and always helpful and courteous. More

by Marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim is probably why I come but Bill who works with her great too
Nov 03, 2023 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 31, 2023

Everyone was friendly and very courteous. Service was great overall. I even got a loaner car while my truck was in the shop. More

by bowhunter1062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Gregory , Gene Wondell
Nov 02, 2023 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

October 31, 2023

We were not ready to buy that day until we met Blake Welch. He made the process extremely professional and enjoyable. If it wasn’t for his effort I might have a Mazda in my garage. I’m m very satisfied More

by anchorselect
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 30, 2023

The work they did was okay. I didn’t care for all of the attempted up sells. I was there because I was visiting my daughter and noticed I needed an oil change. I didn’t want More

by jtlash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Nov 02, 2023 -

Jim Butler Chevrolet responded

Thank you for letting us know about your recent visit with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

Nov 02, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 30, 2023

Thank you to Jim Butler and Kim for usual great service. Thank you also for catching an out of alignment problem that I was unaware of. More

by rwwmlw5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

Rep should know if vehicle is under warranty for rental at time of drop off More

by balv12162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Nov 01, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. Our service advisors have no way of knowing what is covered under your warranty until we have it diagnosed and have submitted a claim. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 27, 2023

Great service department. Always explain what is needed to be done on our car. I highly recommend this service department. More

by m.blosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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