Jim Butler Chevrolet - Service Center

I dropped my car off on Tuesday the 26th. I was notified a technician was assigned to look at the car. They did not look at until Friday the 29th. They had to order parts that would not be av I was notified a technician was assigned to look at the car. They did not look at until Friday the 29th. They had to order parts that would not be available until the 26th or 27th. I tried calling and texting on January 3rd for an update. My service advisor was off Wednesday. She called Thursday to say the car should be done by the end of the day. She then texted saying It would be Friday morning. I only came to Jim Butler because I could not get into Weber Chevrolet. We will not be coming back here. More

Great service. Repair was completed as promised. Service advisor was very friendly and knowledgeable. The cashier was friendly and waited on me promptly. Repair was completed as promised. Service advisor was very friendly and knowledgeable. The cashier was friendly and waited on me promptly. More

I enjoy doing business with this dealership. The are always friend, professional and efficient. Look forward to doing business with them again The are always friend, professional and efficient. Look forward to doing business with them again More

Glad I went to my 1st car check up at Jim Butler Chevrolet. I went above and beyond my expectations! Chevrolet. I went above and beyond my expectations! More

Had a nice selection, the sales team was very knowledgeable and helpful. The finance person was helpful and broke things down to easily understand. The service department was clean and orderly. knowledgeable and helpful. The finance person was helpful and broke things down to easily understand. The service department was clean and orderly. They are very efficient as well. More

Great service! ! Nice and courteous. Very Knowledgeable. Friendly and everything was explained in detail thanks ! Nice and courteous. Very Knowledgeable. Friendly and everything was explained in detail thanks More

I have really enjoyed working with Jacob and TJ, the new car is great and everything has been smooth. car is great and everything has been smooth. More

Great customer service. The repair work was done right and in a timely manner. No pressure to do more than what was needed. The repair work was done right and in a timely manner. No pressure to do more than what was needed. More

Very nice dealership I've dealt with them for years 3 cars bought from them cars bought from them More

It took over 2 weeks for them to even get to my car to diagnose. Once that was completed they were upset that we could only afford to get the work that was under warranty completed by their service center diagnose. Once that was completed they were upset that we could only afford to get the work that was under warranty completed by their service center. I was waiting outside in the cold for a half an hour for them to bring my vehicle up to the front. I finally went inside to ask about it and they said they figured eventually I would come back in! WTH! So rude, patronizing, and was an overall terrible experience. So not impressed with Jim Butler in Fenton. More